We offer the following services for our PCS100 products

The image on the right gives an overview of the service cycle

Our offerings

Installation & commissioning

Training

Spare and consumables

Repairs

End of life services

Service agreements

The Napier Factory can assist by offering Installation and Commissioning in conjunction with any PCS100 product. Commissioning is done by fully-trained Service Engineers and can be packaged with operator/owner training on the product if desired.

Full Commissioning has the advantage of providing a customer specific set of parameters in a Service log which is saved at the factory in Napier and can be utilised at any time to reconfigure your unit should this be required.

Training for operators and maintenance staff is offered at two locations around the world on a regular basis (Napier, NZ and Lodz, Poland). On site training can be done by arrangement.

A comprehensive range of spares parts for PCS100 is available for order via your local ABB unit. They are ordered online and dispatched from 4 key holding facilities around the world to ensure quick delivery. Lists of recommended spares for all units are available on application.

While the PCS100 product requires only low levels of regular maintenance, the fans and other components need to be checked periodically to ensure ongoing reliability of the product. Scheduled maintenance and report checking can be organised by your local ABB team.

ABB also offers full end of life services including options around upgrades and replacements to ensure your plant continues to be protected long after your current unit has reached end of life.

Software and Hardware upgrades are also available as required to extend the life and functionality of your PCS100 system.

ABB Napier offers a range of Service contracts to suit any application. These contracts cover anything from basic annual onsite checks and access to 24/7 support through to fully Comprehensive contracts which provide for all parts as well as site time and emergency response to be covered. There are many advantages to taking up a Service contract with a fixed annual cost regardless of what the unit may require.

Maintenance

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