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Contact center Africa

Making it easy for you to deal with ABB

Do you have an inquiry but do not know where to turn?

In this case you can contact our Contact center via phone or e-mail (or chat). You can also submit a web inquiry using the web contact form. See the details below.

The two Contact centers for Africa provide a simple, single point of contact to all of our sales, service and internal support groups.

The teams will ensure that you are connected to the right person. Each inquiry is logged and a reference number is provided for your convenience.

Northern Africa
Southern Africa

Egypt, North & Central Africa

Working hours:
Sunday to Thursday from 9:00 AM to 5:00 PM.
If you prefer our customer service representatives to call you back during office hours, please send us your contact information here

Click here to go to the Global Contact Centre page

Countries in Egypt, North & Central Africa Cluster:
Egypt, Morocco, Algeria, Mali, Tunisia, Nigeria, Ethiopia, Cameroon, Senegal, Ivory Coast and Ghana

Southern Africa


Tel: +27 (0)10 202 6995 from inside/outside ZA
Fax: +27 (0)11 579 8600
Web enquiry: Contact Us
24/7 Support: 0861 488 488 only from inside ZA


LiveAgent Chat



Working hours:

Monday - Thursday: 7am - 4pm South African Standard Time (SAST)

Friday: 7am - 3pm South African Standard Time (SAST)

(except Public Holidays)

Countries in the Southern Africa cluster:

– Angola – Gabon – Mauritius – Tanzania
– Botswana – Kenya – Mozambique – Uganda
– Congo – Lesotho – Namibia – Zambia
– Congo DRC – Madagascar – Reunion / Seychelles – Zimbabwe
– Eq. Guinea – Malawi – Swaziland

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