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ABB GuestFlow

A Holistic GRMS Solution

GuestFlow is our purpose built, end-to-end Guest Room Management System designed specifically for the needs of today’s hotels and tomorrow’s expectations, tailored for the standard and luxurious fast-growing markets in the Middle East. It is a GRMS ecosystem that delivers reliability, efficiency, and consistent performance, empowering operators to run hotels smoothly and enabling integrators to deliver projects faster with fewer risks.

Our intelligent Guest Room Management solution combines premium real-material wall panels, smart in-room controllers, and intuitive GRMS software into one seamless ecosystem -making every stay feel effortless, and keeping every operation under control.

GuestFlow provides streamlined operations, reduced energy costs, faster response times, and a guest experience that feels beautifully effortless from check-in to checkout. 

 

 

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Guests enjoy a room that adapts instantly to their needs: perfectly tuned lighting, ideal temperature, and smooth control of blinds, all from a sleek, modern interface that blends naturally into the room’s design.

The GuestFlow ecosystem uses British Standard wiring accessories ranges, ensuring compatibility, safety, and a seamless integration.

Behind the scenes, operators benefit from a powerful, intuitive dashboard that brings total visibility across the property.

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From temperature settings to occupancy and energy usage, staff can monitor and optimize room performance in real time, whether managing a single suite or an entire floor.

Purpose built for hospitality, the system integrates securely with your Property Management System (PMS) over a robust TCP/IP network. This ensures efficient workflows, accurate room status updates, and consistent performance supported by advanced cybersecurity.

Value-added

Built for Hotel Operations 

A purpose-built GRMS for guest room management, with intuitive dashboards that streamline daily operations. Simple to learn, effortless to use, and ready to deploy out-of-the-box.
Stable and reliable

Delivers a unified ecosystem-combining wall panels, backend control modules, and GRMS software-designed for native interoperability without third-party devices or gateways, ensuring a consistent user experience across every room and property. 
Easy Installation and Maintenance  

Fast, simple commissioning with on module buttons and inhouse templates. Technicians can deploy or troubleshoot rooms quickly (hot-swap sensor), while a unified ecosystem ensures predictable performance and easy updates for teams with limited technical resources.

Cost-effective Performance 


Built‑in routines for energy management and efficient housekeeping deliver a highly competitive solution for fast‑paced hospitality projects.
Premium Value

GuestFlow combines operator friendly software with predefined dashboards and a single RCU architecture scalable through expansion modules. It offers two wall panels design ranges (metal and glass) and provides extensive flexibility.
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Guest Room Management Software

 

GuestFlow software delivers dynamic, real‑time monitoring of room status across all rooms, floors, and buildings, covering HVAC, lighting, curtains, and guest services. It features native integration with Property Management Systems providing guest data, room status, and housekeeping information, as well as Access Control systems to ensure unified and efficient hotel operations. Proactive management is enabled through instant pop‑up alerts, full historical tracking, and detailed room‑level trends that highlight temperature and occupancy patterns. With pre‑configured and customizable room scenarios such as Welcome, Check‑in, Check‑out, and Eco modes, hotels can achieve energy‑efficient operations while seamlessly elevating the guest experience.

  • Enhanced Guest Experiences &​ Efficient House Keeping
  • Real-Time Room Visualization & Control​
  • Seamless PMS & AC Integration


  • Intelligent Notification System
  • Automated Scenario Management

Main Applications

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