Greenfield Indonesian pulp mill ensures high productivity by choosing to start up with ABB advanced services powered by ServicePort


Using a strategy that capitalizes on the depth and value of ABB’s offerings, ABB bundled services that will optimize a pulp mill’s equipment and process performance

Complete mill automation

ABB won an order to deliver complete mill automation for an Indonesian papermaker’s pulp mill that includes a Distributed Control System, Quality Control System, process instrumentation, drives, motors and process electrification, as well as Advanced Services. ABB will also deliver maintenance services.

During discussions with ABB, pulp mill managers quickly understood that ABB’s Advanced Process Control (APC) would provide the optimization and control needed at the pulp mill. Convinced of its benefits, the papermaker ordered the APC package. With APC as the key component, ABB then bundled additional Advanced Services into the order, including three ServicePort Service Delivery Platforms, as well as the Loop Performance Monitoring Service. With these Advanced Services, the mill will be able to identify potential problems and correct them before they escalate, ensuring optimal equipment and process, reliability and high product quality.

ABB Solution

ABB Advanced Services enhance ABB product and system performance as customer value-adders that cannot be matched.

ABB is providing the mill with the tools needed to maintain high automation and process availability. By investing in ABB Advanced Services, which are designed to identify potential problems and provide recommendations to correct them, the new mill will have the tools needed to achieve peak productivity and quality.

The first Advanced Service that the mill ordered for the mill is Advanced Process Control (APC) for pulp mill optimization. The APC packages use data already gathered and available in a pulp mill’s automation system to predict and control operations.

At the mill, ABB Advanced Services will be delivered through ServicePort, a secure, remote-enabled service delivery platform. ServicePort allows users to view, scan and track Key Performance Indicators for a variety of equipment and processes so that potential problems can be identified and mitigated. To address its equipment and processes, the mill will employ three ServicePorts.

ABB Loop Performance Service, powered by ServicePort, will help the mill identify and correct loop performance issues to improve control performance and achieve optimum results from process automation. Loop Performance Service benchmarks control loop performance and pinpoints problems that reduce control performance so they can be addressed.

Main facts

Industry Pulp and Paper
Customer Pulp mill
Country Indonesia

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