ABB Consumer Chemical Care

Service Agreements

Service agreements built with care

ABB Consumer Chemical Care is a modular concept of support services to ensure safe, reliable and predictable operations of assets. The services can be selected from the ABB support services portfolio to meet Customer’s needs for safety, availability and predictability of Customer’s assets.

Why ABB?
- Get the most out of your plant, people and production process
- Reduce hassle: Life Science Care extends asset and plant operating life
- Expense predictability: Life Science Care helps customers control their costs
- Uptime: Life Science Care improves plant performance and reliability
- Peace of mind: Life Science Care protects equipment and intellectual investments

The services provided range from a single point of contact to full product engineering services.

Service

Entry Level Agreement

Pro Level Agreement

Contract Management Services

Prepaid Engineering Hours

Installed Base Update

ABB Service Desk

Contract Manager

myABB

Prepaid Engineering Hours

Installed Base Update

ABB Service Desk

Contract Manager

myABB

Rapid Response Services

Spare Parts

Corrective Maintenance

Mobilization to Site

Technical Support

Remote Troubleshooting

Training

Spare Parts

Corrective Maintenance

Mobilization to Site

Technical Support

Life Cycle Management Services

Life cycle Assessment

Software Management

Control System Fingerprint(*)

Control System Benchmark

Spare Parts Management (*)

Parts Fingerprint(*)

Backup & Recovery Management(*)

Engineering & Consulting(*)

Preventive Maintenance

ABB Ability™ Security for Control Systems

Lifecycle Assessment

Software Management

Control System Monitoring(*)

Control System Health Check(*)

Control System Fingerprint

Control System Benchmark

Performance Improvement Services

 

Loop Performance Monitoring Service (*)

Loop Performance Fingerprint(*)

(*) Optional to the standard service package


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