Charger connectivity enables remote service and support. Through ABB’s robust platform, our customers have 60% of their service cases solved remotely resulting in very short response times and substantially reducing downtime. Connectivity allows remote software updates including charging protocols, user interface enhancements and back-end solutions for minimal field intervention as well as future-proofing software.
ABB Web Tools provide an online web interface that gives charging infrastructure operators and fleets with real-time status information and usage statistics on their equipment. Owners can gather detailed session statistics, configure chargers according to their preferences and obtain valuable insights through charger usage statistics. All charge session data can be exported and managed directly from this user-friendly application.