Installation and commissioning
ABB and its service partners offer professional installation and commissioning services
Training services ensure that ABB’s expertise in complex equipment operation is passed on to customer maintenance crews, helping them achieve maximum performance. We offer a full range of courses for classroom and on-site training as well as web-based training (e-learning).
Regular on-site preventive maintenance, carried out in good time by certified field service engineers, maximizes equipment reliability. Maintenance schedules help customers plan their maintenance budgets and control operational costs.
Support and remote services
On-site technical assistance together with advanced product and application support via telephone, e-mail, or video with augmented reality tools (AR) offer fast failure analysis and rectification. Remote equipment monitoring enables ABB to provide experts on-line access for improved accuracy when carrying out condition assessment, wear trend prediction and long-term data analysis tasks.
ABB’s spare part services aim to provide customers with the right spare part at the right place at the right time. ABB provides genuine spare parts and spare part kits, accompanied by the relevant documentation. In addition to new spare parts, ABB offers exchange units and reconditioned parts.
Engineering and consulting
Site-specific assessments to establish equipment performance and condition plus high-level technical analyses serve as a basis for decisions on the tactical implementation of improvements and the development of strategies for extending equipment operating life.
Extensions, upgrades and modernization
ABB’s upgrade and modernization services are time and cost effective solutions that improve the reliability of operations and extend the life cycle of operational equipment at minimal cost. The service includes advice on viable options while taking into account technological developments and the life cycle of existing equipment. New technologies can improve and extend the functionality of existing equipment at a favorable cost. In many cases, a step-by-step upgrade will enhance the reliability, availability, maintainability and safety of operations.
Migration and replacement
At the end of a product’s life, replacement or migration to the next product generation is necessary. ABB can advise on the best active products and system components and also make recommendations on the proper disposal of the legacy product.