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Long-term service agreement (LTSA) for mining assets

Maximize availability and optimize asset performance with ABB’s comprehensive service agreements.

An LTSA is the most efficient and cost-effective way to manage the life cycle needs of your drive solutions and reduce the cost of maintaining them. It combines one or more services into an agreement customized to meet site-specific requirements for predictive, preventive and corrective maintenance.

An ABB long-term service agreement complements in-house resources and gives you access to support from ABB experts, enabling you to maintain optimal asset performance.

ABB recommends that the following service products be combined in an LTSA:

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Long-term service agreement (LTSA) supported by Lifecycle Manager

Collaboration and consultation are key elements of an LTSA. An agreement includes a dedicated ABB Lifecycle Manager who works with your service team to plan, coordinate, manage and execute drive system service.

Communication and escalation plans are also integral components of an agreement, facilitated through progress meetings, quarterly management reports, and annual site assessments. We respond quickly to emergencies and adapt our approach to meet modifications in your production, maintenance or shutdown schedule.


Benefits

  •  Optimized asset performance
  • Single point of contact through dedicated ABB Lifecycle Manager
  • Remote and local assistance from ABB experts
  • Fast and guaranteed response
  • Continuous ongoing improvements through periodic system reports
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