ABB wins 2023 Frost & Sullivan Customer Value Leadership award in the intelligent buildings industry

ABB wins 2023 Frost & Sullivan Customer Value Leadership award in the intelligent buildings industry

• Best Practices Recognition Committee from independent market research analyst group recognizes solutions that support carbon reduction and energy efficiency
• Commended for its visionary understanding of the future and for effectively addressing new challenges and opportunities
• Acknowledged for developing customer-centric solutions with stakeholders across the entire value chain

Following its 2021 win for its global product leadership, ABB has earned the 2023 Frost & Sullivan Customer Value Leadership Award in the intelligent buildings industry. The company’s integrated smart building solutions include automated energy management systems that can minimize costs, improve efficiency, and reduce energy consumption.

Frost & Sullivan’s independent market research analysts once again recognize the Company’s digital leadership, specifically the ABB Ability™ solutions that combine deep domain expertise with connectivity and software innovation for real-time, data-driven decision making. ABB’s Smart Buildings digital portfolio,  provides commercial real estate developers, building owners and investors with a competitive edge through unrivalled interoperability, customization, and scalability. Commercial buildings worldwide already use the solutions, including the newly built Faculty of Arts and Humanities department at the Manchester Metropolitan University highlighted in the award report.

 “This award is a clear recognition of the success of ABB Ability™ in providing excellent customer value and quality in the delivery of smart buildings technology.  It reinforces and reflects our overall commitment to deliver best-in-class intelligent building solutions and applying the latest in digital innovation, alongside our focus on providing customer value along the product lifecycle, from sales, planning, purchase and aftercare,” said Lucy Han, Head of Global Product Group Building and Home Automation Solutions, ABB Electrification’s Smart Buildings Division.

“The Smart Buildings portfolio comprising the intuitive and user-friendly ABB Ability™ cloud-based software-as-a-service (SaaS) solution reduces the complexity and cost associated with intelligent buildings solution implementation, thereby driving adoption across diverse building segments,” explained Anirudh Bhaskaran, Industry Principal at Frost & Sullivan. “Furthermore, these solutions help real-world customers make buildings safer, smarter, and more sustainable by supporting their end-to-end sustainability journeys.” 

Frost & Sullivan reserves this recognition for companies at the forefront of innovation and growth in their respective industries. ABB will be presented with the award at a ceremony in Nashville, Tennessee, US on July 19, 2023. Frost & Sullivan’s global team of growth pipeline experts continually identifies and evaluates growth opportunities across multiple industries, technologies, and regions worldwide. As part of this ongoing effort,  Frost & Sullivan identifies companies that consistently develop growth strategies based on a visionary understanding of the future and effectively address new challenges and opportunities. This approach involves the deployment of best practices and strategic analytics across a value chain.

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ABB (ABBN: SIX Swiss Ex) is a technology leader in electrification and automation, enabling a more sustainable and resource-​efficient future. The company’s solutions connect engineering know-​how and software to optimize how things are manufactured, moved, powered, and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation.

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society.


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