Welcome to the Canadian Care Contract Loyalty Offers

ABB Care is a framework that provides customizable service levels with optional packages for all types of users in the energy industries. It simplifies service delivery to control costs, extend asset life and enhance functionality for your automation and electrical assets.

If you are a Care agreement contract holder, you can benefit from limited time offers with preferred pricing options and discounts from ABB list pricing for parts, training and other optional Service solutions.

Extend the life of your ABB system and bring additional performance and feature enhancements.

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Contact your Account Manager for more details.

Automation Systems Care Agreement Loyalty Offers

Excitation Systems Care Agreement Loyalty Offers

Previous (expired) Loyalty offers

Automation Systems

ABB Ability AlarmInsight


AlarmInsight® provides a tool set for managing and optimizing the alarm configuration. Do you have yours? Take advantage of this great offer before it expires on December 15, 2023.

800xA System Disaster Recovery restoration procedures


To ensure a system failure does not cause a loss of data or extended down time, it is necessary that a system backup management strategy and recovery plan is developed.

Cyber Security risks and gap assessment


This service is designed to help plant operators and facilities managers uncover, rate, prioritize and remedy control system cyber security risks.

ABB Ability AssetInsight software and smart sensors package


Transition to effective predictive maintenance strategy! With AssetInsight Condition Monitoring, visualize the health of your rotating assets.

800xA - Smart Client


Enhance or expand your 800xA system with additional capabilities and features at a promotional price point.

Custom online training discount


A skilled and efficient workforce is a plant’s most valuable asset.

Backup Verification Service


We are offering a comprehensive service to help you validate your system backups, ensuring that you recover your systems with minimal disruption to your operations.

Upgrade your old PLC/DCS to the latest System 800xA


Manage less automation technology by upgrading your end of life non-ABB PLC/DCS automation to ABB’s advanced System 800xA technology.

Protect your lifecycle investment


Reliable operation of your ABB DCS depends on proper maintenance of the system
that powers it. Failed power systems will place your operation at risk.

Evolve, enhance and expand older rack controllers and communications to modern technologies


Step up IMMFCxx, IMMFPxx and
PHCBRCxxx/SPBRCxxx controllers and associated communications with modern controllers.

Extend your access to essential system functions


Auto-scrolling is an ABB Ability System 800xA extension that provides automatic cycling of graphic displays for continuous steady state review.

Upgrade your old PLC/DCS to the latest 800xA


Manage less automation technology by upgrading your end-of-life non-ABB PLC/DCS automation to ABBs advanced 800xA technology.

Upgrade your old PLC/DCS to the latest Symphony Plus


Manage less automation technology by upgrading your end-of-life non-ABB PLC/DCS automation to ABB's advanced S+ technology.

Control System performance and robustness improvement


Boost your control system’s performance and elevate your alarm management and cyber security robustness.

AC800M controller setup


Extend life cycle and increase Performance and Reliability of your 800xA systems with select controller Step-Ups.

Protect your life cycle management


Reliable operation of your ABB DCS depends on proper maintenance of the system that powers it.

McAfee endpoint security & ePolicy orchestator migration


Upgrade your antivirus software to the latest McAfee Endpoint Security (ENS).

Symphony Plus SPNIS21/SPNPM22 Communication Upgrades


Continue to protect system investment and improve control and communications reliability with ABB Symphony Plus rack control and communication modules.

Symphony® Plus S+ Engineering Harmony Gateway Software 7.2


Enhance or expand your control application with additional capabilities and features at a promotional price point.

Cyber Security Protect add-on package


This package gives you access to Cyber Security Workplace (CSWP), that unifies your cyber security defenses into a single interface.

Field Information Manager


The ABB Ability™ Field Information Manager (FIM) is a device management tool that makes the configuration, commissioning, diagnostic inspection and maintenance of instrumentation easier and quicker than ever before.

Information Manager to 800xA History - Evolution


800xA History provides access to stored history data through standard interfaces like OPC and ODBC while insulating the automation system from the applications accessing the process data.

ABB Ability Flame Scanners


Replacing flame scanners ensures safe and reliable startups and operation of your combustion processes.

Virtual self-paced online courses discount


A skilled and efficient workforce is a plant's most valuable asset. Take advantage of our loyalty offer discount before June 30, 2023!

800xA OPC Client Connection


Enhance or expand your control application with additional OPC capabilities and features at a promotional price point.

Recertification Program for Legacy DCS Parts


Wondering if your ABB Legacy DCS spare parts are fit for use?

Excitation Systems

Excitation Care Dual pack service offer


Save up to 15% when you schedule a Performance Review and onsite training!

“Hat Trick” bundle – up to 20% savings


Update your excitation system with the latest ECT to resolve Windows obsolescence / cyber security risk and take advantage of latest HMI technology.

Spare parts assessment service


Benefit from the complementary service if you have a valid Excitation Care Agreement.

Excitation Care onsite training


Take advantage of the 10% additional discount. Valid until June 30, 2023

Spare parts volume discount – save 5 to 12% off list price


Take advantage of this attractive offer to true up your spares inventory while effectively mitigating your operational risks.

Spare Parts Volume Discount for USA customers


Take advantage of this attractive offer to true up your spares inventory.

Spare Parts Volume Discount for Canadian customers


Take advantage of this attractive offer to true up your spares inventory.

Spare Parts Fingerprint service discount


Designed to ensure the proper and safe operation of all your UNITROL excitation systems, the ABB Parts Fingerprint service prevents production loss and downtime.

Excitation Care Enrollment incentives


The Excitation Care program offers peace of mind for your ABB Excitation Systems. Have you signed up?

Excitation Care


Optimize the system performance and secure critical spares

Excitation Care Dual pack service offer


Save up to 15% when you schedule a Performance Review and onsite training!

Excitation Care onsite training offer


Save 20% when you schedule onsite training!

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