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Service

Providing Support for Life

With over 40 years of experience, ABB understands how to care for your automation and electrical system investment by delivering programs, services and tools that ensure your system is always safe, secure, reliable and serving your business needs.

It all starts with your ABB Care Agreement

ABB provides safe, secure and reliable operations by being an innovative partner with the best services and the best people with the strongest domain knowledge. Care is how we get there, together.

We offer a flexible Service contracting framework to:

  • Streamline your service engagement with us
  • Control your lifecycle costs
  • Protect your investment
  • Extend the life of your assets
  • Transform your operations with digital solutions

Four customizable levels help us deliver the Care you need:

  • Self Service
  • Priority
  • Collaboration
  • Complete Service

Are you looking for support or purchase information?



ABB Ability™ Service Portfolio

Transformation through ABB Ability Services


Automation Services

Planning, technology and expertise for the life of your automation system



Excitation Services

Support for the life of your UNITROL®, SYNCHROTACT® and MEGATROL excitation systems

ABB offers professional life cycle services for your installed products and systems that will help you gain the information required for cost effective long-term decisions concerning overall system operation and maintenance

Electrical Automation

Providing services and actionable information on the electrical infrastructure and drives

Electrical system evolution is a lifecycle planning program that provides a stepwise approach to keeping ABB electrical control systems up to date and delivering maximum value throughout the life of the system.


Protect

We wrap our customers in care with contracts that provide peace of mind and protect your control system investment with flexible options covering everything from software maintenance to security patches to upgrades and cloud solutions.

Extend

Evolution programs for traditional ABB and 3rd party automation and electrical systems ensure that your systems are up to date with current technology and enable you to leverage the latest features such as integrated asset management, performance improvement and remote access solutions.

Transform

ABB combines deep industrial expertise and digital technologies to help our customers transform their operations by harnessing the power of information to achieve outstanding operational and business results across your plant or enterprise with our cyber solutions.

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