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With over 40 years of experience, ABB understands how to care for your automation and electrical system investment by delivering programs, services and tools that ensure your system is always safe, secure, reliable and serving your business needs.
ABB provides safe, secure and reliable operations by being an innovative partner with the best services and the best people with the strongest domain knowledge. Care is how we get there, together.
We offer a flexible Service contracting framework to:
Four customizable levels help us deliver the Care you need:
ABB Care is a framework that provides customizable service levels with optional packages for all types of users in the energy industries. It simplifies service delivery to control costs, extend asset life and enhance functionality for your automation and electrical assets.
While your industrial operations undergo fast and drastic changes and you might require remote accessibility to ensure worker safety, ABB Care provides support with access to powerful tools that help you maintain your operations.
At the center of our service offerings, your Care contract is your contracting framework for service across your entire operation. Support can be delivered remotely via our built in remote toolset.
Download the Remote Service Guide to learn more about our remote services.
Keep operations going
Transformation through ABB Ability Services
Your essential cyber security controls included in every Care Contract that provide guidance to lower cyber risk.
Essential Package includes Cyber Security Benchmark Reference Architecture Gap Assessment Monthly Validated Security Update Bulletin Hardening Guidelines (GPO) Documentation Backup & Recovery - Basic
Implement your cyber controls via software with advanced cyber capabilities to protect your connected assets.
Protect Package options Cyber Asset Inventory Malware Protection - Security Update Service Backup & Recovery - Advanced
Smartest cyber security options including robust reporting programs and maximum cyber capabilities.
Max Package options Cyber Security Workplace Cyber Security Monitoring Service
View the comprehensive ABB Cyber Security offering, solutions, and resources
Digital solutions improving industrial asset performance, reliability, risk management and overall business profitability
More services
ABB Ability™ AssetInsight™ Condition Monitoring Take a transformative step with your operations and maintenance strategy
ABB Ability™ Asset Health for Control Systems
ABB Ability™ Performance Optimization
ABB Ability™ Alarm Lifecycle Management
ABB Ability™ Control system Simulation
Planning, technology and expertise for the life of your automation system
Scan the system and run a Benchmark to get an exact picture on what is installed and system performance
Upgrade current control systems to supported version to:
Reduce the number of different technologies including third party systems, e.g. PLC, SCADA, field bus management, etc.
Evolution
Evolve traditional control systems to the latest active system to support the lifecycle of the plant
Add new functionality to traditional control systems to make them fit for the future and to protect your investment
Upgrade and Evolution programs or paths are defined for all generations of ABB DCS systems:
Promoted Brands
Heritage Systems Advant Master, Advant MOD300, SattLine, Symphony Harmony, Symphony Melody, Symphony DCI System Six, Procontrol P13, Procontrol P14
A flexible and affordable path to evolve to the latest system hardware and software technology for process automation and control rooms.
Modernizing stand alone PLC applications and integrating them with the DCS enable significant operational improvements as well as streamline maintenance of both hardware and application code.
Significant issues arise when PLC’s are in need of upgrade or become obsolete. These “islands of automation” have different hardware, engineering tools / code and HMIs that need to be maintained. With a retiring workforce and difficulty in retaining talent, many utilities are choosing to integrate their PLC functionality into the DCS rather than continuing with multiple disparate systems.
ABB HMI consolidation solutions is a lifecycle planning program with the tools and expertise required to help you consolidate your 3rd party HMI’s into an 800xA based single window environment for users with multi-vendor control rooms that results in increased operational performance and collaboration.
HMI Consolidation
Support for the life of your UNITROL®, SYNCHROTACT® and MEGATROL excitation systems
Providing services and actionable information on the electrical infrastructure and drives
We wrap our customers in care with contracts that provide peace of mind and protect your control system investment with flexible options covering everything from software maintenance to security patches to upgrades and cloud solutions.
Evolution programs for traditional ABB and 3rd party automation and electrical systems ensure that your systems are up to date with current technology and enable you to leverage the latest features such as integrated asset management, performance improvement and remote access solutions.
ABB combines deep industrial expertise and digital technologies to help our customers transform their operations by harnessing the power of information to achieve outstanding operational and business results across your plant or enterprise with our cyber solutions.
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