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ABB Electrification Service Solutions

We are committed to driving change with services that support the life of your assets.

In Canada, our service team plays a proactive role in generating value for our customers across all segments, keeping their assets reliable, and protecting their investments through an extended life cycle management program. We offer a broad support structure with a dedicated team across Canada.

Our skilled and certified team provides ABB and non-ABB electrification products, including life cycle services, engineering support, arc flash mitigation, modernization, electrification, digital technology evolution, start-up and commissioning, maintenance services and spare parts with an unwavering focus on safety, sustainability, and integrity.

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We support a wide range of electrical power distribution devices from ABB, its legacy brands and other manufacturers.

Get the most of your distribution automation products (protection & control relays, substation automation), low and medium voltage circuit breakers, switchgear, switches and disconnectors, reclosers, modular substation packages, eHouses and energy storage modules during their whole life time.

ABB major legacy brands: ASEA, BBC Brown Boveri, Calor Emag, SACE, Stromberg, Gardy, EJF, ITE, ZWAR, LK NES, Reyrolle, Westinghouse, GE.

Have an inquiry? Contact our customer support team today.

Offerings for Canada

Service Agreements (Power Care)

Installation and Commissioning

Training

Spares and Consumables

Maintenance Services

Repair Services

What is most important for your field of business? We assist with a solution that brings peace of mind and ensures cost-efficiency in your operations. Since the ABB service contract can be designed business-specifically, it helps your investments produce the maximum benefits for operations and competitiveness.

ABB specializes in products, systems, and service solutions that help to improve productivity and availability of customers’ facilities, while also reducing operational costs. With increasing competition, customers can concentrate more on their core businesses and leave operation, maintenance, and refurbishment of their electrical assets to qualified partners.

PowerCare – your maintenance contract for your equipment.

PowerCare is the most convenient and efficient way of ensuring your equipment’s availability and reliability.

For low voltage equipment

For medium voltage equipment

Count on certified on-site installation supervision and start-up testing and commissioning services by ABB Canada experts for high reliability and optimum life cycle performance from the first operation.

Correct installation and commissioning will ensure a high degree of operational reliability. To achieve a problem-free start-up, it is required that ABB’s installation and commissioning procedures are followed. The use of ABB service personnel ensures that the switchgear is installed and put into operation safely and correctly.

Installation services include:

Foundation alignment check
Supervision of cubical erection
Supervision of transport section connections
Supervision of incoming/outgoing cable connections
Switchgear earthing check
Insulation level testing
Internal wiring check
Internal serial communications analysis check
Auxiliary voltage supply check

For low voltage equipment

For medium voltage equipment

ABB's hands-on training programs educate customers on the proper maintenance and service of ABB electrical power equipment. These training programs are offered at both ABB and customer facilities.

A large selection of specialized training programs is available, and training programs can be tailored to meet your specific needs. The training programs are developed for operators, engineers, and technicians to be proficient in the application, installation, operation, maintenance, testing, and commissioning of ABB switchgear, circuit breakers, relays, and related components and upgrades.

Power service training: Power service training focuses on switchgear and circuit breakers and is available for both nuclear and non-nuclear applications.

Relay training: ABB has comprehensive relay training programs for all relay types, including electromechanical, solid-state, and microprocessor relays.

For low voltage equipment

For medium voltage equipment

Original ABB spare parts are distinguished by quality, security, and high reliability. ABB spare parts have increased life expectancies and excellent equipment performance, making them the best economical choice.

Accurately defined manufacturer specifications, as well as comprehensive examinations and type testing, make sure that every ABB spare part complies with our high-quality standards and the latest technical status.

ABB can supply spare parts, spare part kits, assemblies, and components for the following ABB and heritage brand products:

Switchgear
Indoor circuit breakers
Outdoor circuit breakers
Load break switches
Disconnector switches
Contactors
Protection and control relays
Substation automation
Reclosers
Fuses

For low voltage equipment

For medium voltage equipment

When looking at today’s maintenance strategies, preventive maintenance is the most common method used. These maintenance approaches offer higher reliability and increased safety to customers’ installed power products. ABB proposes risk and condition-based maintenance strategies to ensure maximum plant reliability.

Preventative maintenance: Maintenance is carried out at predetermined intervals or according to prescribed criteria to reduce the failure risk or performance degradation of the equipment.

Risk-based maintenance: Maintenance is carried out based on the result of an asset assessment, which includes analysis, measurement, and testing activities.

Condition-based maintenance: Maintenance is based on equipment performance monitoring and control of the corrective actions taken as a result.

For low voltage equipment

For medium voltage equipment

Rely on ABB's repair competencies and fast response to emergencies and unexpected or planned outages. Choose factory-approved repairs using parts manufactured to controlled specifications.

Canada’s service centres offer medium and low-voltage product repairs either on-site or at our well-equipped local workshops.

Planned on-site repair: ABB technicians visit your site during a planned outage time.

Workshop repair: Besides on-site repair, workshop repair can be offered in our state-of-the-art service workshops.

Emergency repairs: Factory-trained technicians are available 24 hours a day, 365 days a year, to support emergency repairs.

Warranty: ABB offers a warranty of functionality for equipment assessed/maintained under the associated Service Agreement contract.

For low voltage equipment

For medium voltage equipment

Engineering and Consulting

Replacements

Extensions, Upgrades and Retrofits

End of Life Services

Advanced Services

Use ABB's know-how to identify opportunities for improving system performance and optimize your processes technically and economically while maintaining regulatory compliance.
In most cases, these services are part of a larger project but are critical for overall success. ABB provides additional services with a supportive function such as:

Power System Studies
- Short circuit study
- Arc flash study
Match-in-line / extension

Upgrades
- Safety improvements
- Arc fault protection
  - Fast protection relays
  - Ultra-Fast Earth Switch (UFES)
  - Remote breaker racking

For low voltage equipment

For medium voltage equipment

Replacing older equipment can dramatically increase performance and reduce costs.

ABB provides continuous design improvements for heritage brand products. Our goal is to protect customers' investments beyond the factory manufacturing life cycles of products caught in this constant evolution.

For low voltage equipment

For medium voltage equipment

Our extensions, upgrades and retrofits for equipment and software are there to ensure that your systems are up to date.

Our extensive installed equipment base is carefully documented. The operating conditions and the requirements resulting from them are also known to us. Our job is to develop or improve production efficiency and operational reliability by ensuring that equipment and software are up to date. For instance, we can help replace a machine under heavy stress before its ageing would lead to large repair bills or breaks in production.

Our team can extend our services to cover the replacement of a unit with a new generation of device or technology that produces better results. Please get in touch with us.

For low voltage equipment

For medium voltage equipment

We carry out decommissioning, dismantling and removal work for equipment and the related processes professionally.

We install machines and production lines in new operating locations according to industrial standards and fully comply with environmental and safety rules and norms. Our extensive network also enables us to refurbish disused units and find new uses for them.

Do you need an expert service provider for recycling production equipment or a refurbished device instead of a new one? You can get both from us.

For low voltage equipment

For medium voltage equipment

Make use of ABB's extensive experience in processes, automation, electricity distribution and energy efficiency improvement in various industries to take your business to the next level.

Our comprehensive selection of products, systems and services enables us to provide tailor-made services for you. We implement your projects, ensuring production, energy efficiency and maintenance optimization, and we can cover your development needs in information security and IT systems based on your requirements.

With the help of Advanced Services, your production, energy consumption, and cost management can all be enhanced. The secret to production efficiency is simple. Contact us today to increase your production efficiency.

For low voltage equipment

For medium voltage equipment

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