Service agreements - ABB Power Care
Operate and serve low and medium voltage equipment installed at your site together with ABB - at optimized, predictable costs and based on the agreed level of support and processes.
What is most important for your field of business? We assist with a solution that brings peace of mind, meets your needs, and ensures cost-efficiency in your operations. Because the ABB service contract can be designed business-specifically, it helps your investments produce the maximum benefits for operations and competitiveness. Modules from different levels in the matrix can be freely combined to choose what fits your needs best.
| Skills Development Services |
Product Training List
Option: MyABB Portal |
Product Training |
Application Training |
Coaching Services |
| Emergency Maintenance Services |
Single Point of Contact
Option: MyABB Portal |
Technical Support with agreed response time
Option: CLOSER / RAISE |
Call-out Support with agreed response time
|
Spare Parts Assessment and Management |
| Diagnosis & Condition Assessment Services |
Documentation of Installed Base and Preliminary Survey
Option: MyABB Portal |
Asset Condition and Risk Assessment
Option: MySite Condition |
Asset Monitoring
Option: SwiCom / ABB Ability / ABB CMES
|
Remote Asset Monitoring
Option:SwiCom / ABB Ability / CMES |
| Self-Maintenance Services |
Installed Base Life Cycle Status Report
Option: MyABB Portal |
Manuals and Instructions On-line
Option: My ABB Portal |
On-Line Support for Self-maintenance
|
File Storage
Option: DataCare |
| Delivered Maintenance Services |
Periodic Technical Assessment
Option: MyABB Portal |
Product Services
Option: SWAPS |
Advanced Product Services
Option: OneFit |
Full Switchgear Services |
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