Mine hoist services

We invented new technologies and improved them, every day. Because miners’ safety depends on them.

A mine hoist system is an extensive investment and an important component in the mining process. To get the most out of your investment and to run your production on an optimal level, your hoist system needs to operate reliably and safely. ABB protects and optimizes your systems: With our hoist services we maintain, monitor and analyze your hoist system regularly or on demand.

Contact

Want to know more about ABB's mine hoist service offering?

Service pillars

Customer Care

Provision of lifecycle services to maintain hoist availability and reliability:

Service agreements
- Corrective maintenance
- Preventative maintenance
- Advanced services
Spare parts
Training & Repairs

Learn more

Modernization

We can extend your existing hoisting system and make it more productive and safer through different consultative products:

Extension of existing systems
Step-by-step upgrade of key system components
Retrofit of new technologies
Installation and commissioning
Evolution as a service
Life cycle management

Smart Hoisting

Innovative and digital services to optimize your complete hoisting system:

Remote diagnostics & support
Performance optimization
Energy management
Condition monitoring
Digital twin for hoisting
Cyber security

Learn more

Service portfolio

Replacement parts and kits

Installation and commissioning

Technical support and repairs

Advanced services

Engineered for peace of mind

Genuine replacement parts are engineered to ensure proper, safe and easy maintenance of your hoist in compliance with the ABB quality standards. Kits are intelligent combinations of genuine replacement parts packaged to streamline maintenance operations, including:

Wear parts
Replacement parts
Preventive maintenance kits
Repair kits

Features

Readily available, 1. Pre-specified, genuine service parts are provided according to the maintenance schedule
Complies with ABB quality standards
Packaged for safe and efficient transport

Benefits

Ensures safety features are properly functioning/have proper shelf life
Promotes maintenance in the safest way possible
Reduces time searching for the right parts
Single source of genuine spares

Experts on your side

You would like to have the best professionals applying the heist safety standards with uncompromised work ethics.

Electrical supervision and installation
Mechanical supervision and installation
Rope changes and friction inserts changes
Electrical and mechanical commissioning

Features

Professional project Managers
Complies with ABB safety standards
Know how

Benefits

Saved time and resources
Performs installations in the safest way possible
No delays and lost profits

Experts on your side

Advanced product and application support via telephone, e-mail or online knowledge management services:

Troubleshooting process to recover from failure
Possibility to escalate to on-site service case
Offered during working hours or 24/7
Response time to be agreed separately.
ABB Ability™ Visual Remote Support

Workshop repair for motors and drives
On site repairs
Corrective maintenance

Features

Consistent 24/7 access to professional engineers and authorized workshops
Test protocol and warranty with every repaired unit
Economic and safe way to keep safety in the brake units on a high level

Benefits

Saved time and resource
Performs installations in the safest way possible
No delays and lost profits

ABB Ability™ Smart Hoisting

ABB Ability™ Smart Hoisting improves uptime, availability, performance and productivity of mine hoists by providing actionable information on Key Performance Indicators (KPIs). Data is automatically collected, monitored and analyzed to generate actionable insights that can increase production performance, identify safety hazards, and provide optimized maintenance scheduling.

The backbone of this service is in its infrastructure, where all data transferred to and from site is handled in the upmost cyber secure way. Fault tracing and solution investigation will only occur though the use of a secure VPN connection.

Features

Monitor Standard hoist operation – like cycle time, balance tests, normal stops etc.
Safety brake system – emergency stops, valve sequence, evaluates time to hold pressure
Hoist supervision – signal jitter, overall speed position check points

Benefits

Optimum production throughput
Detection of safety hazards
Overall Cost reduction

Hoist Care Agreements

Custom engineered solutions

Upgrades and retrofits

Training

Long-term service strategy

ABB Industry Care is a global service agreement framework that helps ABB customers cut complexity, control costs and maximize capital investments. In keeping with your objectives, this Care Agreement has been developed based on Rapid Response services.

Features

Rapid response-technical support, remote troubleshooting, mobilization to site, corrective maintenance, training
Lifecycle management
Performance improvement – efficiency & excellence

Benefits

Minimize production losses detection of safety hazards
Extending the lifespan of the assets
Increase safety and reliability

Service expertise with decades of experience

Electrical software and hardware design

Hardware design
Application programming
HMI interface design
Investigation and suggestion for improvements

Mechanical design and calculations

Mechanical solutions to remove old constructions and bottlenecks
Upgrades to fulfill safety regulations
Investigation and suggestion for improvements

Project management

Features

Designed or verified by ABB engineers and assembled to the ABB high quality standards
Incorporates the latest product improvements
Safety verification

Benefits

Complete flexibility with customized solutions to fulfill a specific customer need
Hoist availability and productivity

Mechanical and electrical upgrades

Under the Lifecycle Support, ABB offers various upgrades in order to enhance the efficiency and reliability of your products and to bring it to the latest level of technology.

As technology develops and ABB engineering advancements are made, upgrade kits are designed so that equipment in operation can obtain the same safety and efficiency improvements.

Hoist hydraulic station upgrade, brake system upgrades
Control system upgrade, HMI system upgrade, Drive system upgrade, Motor & gearbox upgrade
Emergency Systems for Critical Situations/ Gravity winder and pony drive

Features

Incorporating latest technology advancements
Same safety and performance features of new equipment
Common fleet parts and control functionality

Benefits

Increased system performance
Operational functionality and safety
Enhances system return on investment
Improved reliability

We can provide you with training tools that raise your operators’ and engineers’ skills, increase their ability to master the system and expertise, right from the start. Classroom training and also hands on site training.

Example of offered trainings:

Safety products
Control system
Brake system
Mechanical systems
Drives
Operator training
AHM800 (Hoist safety monitor)
Data logger
Mine hoist basics
ABB University

Features

Customized to your system
Classroom training combined with hands-on exercises
Experienced facilitators

Benefits

Training in a safe environment
Less down time due better asset and hoist management
More productive workforce
Develop competence in defining the correct maintenance strategy and first-line troubleshooting
Increase job satisfaction of hoist personal

Technical inspections/audits

Cyber security

Hoist Performance FingerPrint (HPFP)

HPFP takes the pulse of your mine hoist

Diagnose and analysis of mechanical and electrical equipment in mine hoist system
Give valuable report of hoist status
Can be used in contact with authorities
Rapid detect of abnormal state
Identify needs of upgrades and improvements
Take a fingerprint of the equipment, a valuable decision basis and a fingerprint of “when everything is ok”
Report with proposals for actions to customers
Safety Consulting / Upon Request

Features

Comprehensive written report can be used as statutory document, maintenance planning or budgeting
Provides testing of multiple safety levels of hoist protection
Reveals hidden failures, and develop repair or remediation plans

Benefits

Minimize production losses
Detection of safety hazards
Extending the lifespan of the assets
Increase safety and reliability

A safe way to generate value

Cyber security is not a product or technology that one can buy, install and forget. Cyber security must be addressed with a continuous process, which requires a comprehensive cyber security program including human resources with appropriate skills.

General services
Pre-project service
Project/operations services

Features

Provide top-level quality products, systems, and services to ensure safe, sustainable, reliable and efficient operations for our customers
Embed the cybersecurity as a fundamental quality aspect

Benefits