ABB Care for hoisting

A services framework based on input from the world’s leading mining companies

ABB Care for hoisting is best explained in the word Care. It is Care that ensures your hoist is working to its optimum. It is Care for your people, by making their workplace safer. And it is Care for the environment, by enabling more sustainable and energy-efficient practices.

Why should I consider an ABB care plan?

Under an ABB Care plan you will be able to:

Optimize performance

Maximize availability

Prevent unplanned maintenance and downtime

Improve safety of operations

Save on maintenance costs

Improve the efficiency and longevity of your hoist

Understanding the ABB Care for hoisting plans

The ABB tiered service plan offerings enable you to select what is important for your particular operation. There are four ABB Care plans to choose from, all of which are based on identifying potential issues with hoists before they turn to costly breakdowns.These are three ABB Care plans to choose from, all of which are based on identifying potential issues with hoists before they turn into costly breakdowns.

The four ABB Care for hoisting plans are: SOLO, PROTECT, SMART and TOTAL.

Hoist Care SOLO

Hoist Care PROTECT

Hoist Care SMART

Hoist Care TOTAL

This is the most basic of our care plan offering and recommended as a minimum for hoist maintenance support. All other care plans include this framework as their foundation.

Guaranteed response time

Remote support

ABB annual inspection

Recommended spare parts inventory

Maintenance time bank

Major life-cycle systems report

In addition to the foundational components that come with every ABB Care plan, Hoist Care PROTECT provides a number of preventative maintenance benefits.

This plan includes:

Contract management and single point of contact.
ABB preventative maintenance schedule agreed for:
- Electrical powertrain
- Mechanical equipment
- Control and brake systems.

Hoist Care PROTECT also includes:

An engineer and operator training program.
PM kits specifically designed for hoist & assessment of spares
Detailed lifecycle assessment of hoist system, subsystems and components
Optional LEAP assessment for motors.
ABB Ability™ Safety Plus for hoists software maintenance subscription (SIL)

Hoist Care PROTECT+

Customers who have agreed to the Hoist Care PROTECT plan are also eligible for PROTECT+ services. As part of our goal at ABB we connect with local service providers to ensure rapid response and improvements to performance of your complete hoist system.

These additional services encompass:

Preventative maintenance on hoist ropes.
OEM annual inspection of hoist ropes.
Integrated rope change supervision.

For mining organizations looking for solutions that take them on a more proactive maintenance journey, the SMART package incorporates condition-monitoring services. This is in addition to all the inclusions in the PROTECT plan. Importantly, the Hoist Care SMART plan includes ABB Ability™ Smart Hoisting. This platform can collect, monitor, and analyze data on key performance indicators.

Together with the ABB Ability™ Smart Hoisting platform, the Hoist Care SMART package includes a predictive maintenance platform. This provides condition-based monitoring on your complete hoist system, including:

Predictive maintenance

Advanced monitoring capabilities

Performance monitoring

Safety enhancements

Dynamic maintenance

Covering the whole hoist system

Customers who choose the SMART plan will also be provided with:

ABB expert recommendations.
Access to ABB’s collaborative operations center.
Functional Safety Audits (SIL systems)
Cyber security assessment

Hoist Care SMART+

Customers who have chosen the ABB Hoist Care SMART package are also eligible for the SMART+ optional extras.

These additional services encompass:

Digital NDT rope testing system.
Shaft Lidar NDT condition assessment.
OEM expert recommendations.

This is the most comprehensive ABB Care plan for mine hoists, whereby ABB handles all the maintenance of your hoist system. This plan includes all the inclusions of the Hoist Care SOLO and PROTECT packages, including the predictive digital suite within the Hoist Care SMART plan. Under this plan, ABB can guarantee the availability of your mine hoist.

In addition to the predictive digital suite, the ABB Care for hoisting TOTAL includes a number of benefits that will help future-proof your hoist system.

These tailored packages might include:

Energy-efficiency and productivity OEM recommendations
Availability based contract options
Integrated upgrades service partnership.
Integrated obsolescence management.
R&D collaboration partnerships for new technology and product developments

Hoist Care TOTAL+

As an optional extra to the TOTAL package, customers can choose TOTAL+ which provides:

Integrated rope availability contract.
Integrated rope upgrade services.
First option on new rope technology.

Links and downloads

Weblink

ABB in hoisting

Brochure

ABB Care for hoisting

Weblink

ABB Care for Mining Automation

Loading documents

Select region / language

Europe
Americas
Middle East and Africa
Asia and Oceania

Global - English
Austria - German
Belgium - Dutch | French
Bulgaria - Bulgarian
Croatia - Croatian
Czech Republic - Czech
Denmark - Danish
Estonia - Estonian
Finland - Finnish
France - French
Germany - German
Greece - Greek
Hungary - Hungarian
Ireland - English
Italy - Italian
Latvia - Latvian
Lithuania - Lithuanian
Luxembourg - French
Netherlands - Dutch
Norway - Norwegian
Poland - Polish
Portugal - Portuguese
Romania - Romanian
Russia - Russian
Serbia - Serbian
Slovakia - Slovakian
Slovenia - Slovenian
Spain - Spanish
Sweden - Swedish
Switzerland - French | German | Italian
Turkiye - Turkish
United Kingdom - English

Global - English
Argentina - Spanish
Aruba - Spanish
Bolivia - Spanish
Brazil - Portuguese
Canada - English | French
Chile - Spanish
Colombia - Spanish
Costa Rica - Spanish
Dominican Republic - Spanish
Ecuador - Spanish
El Salvador - Spanish
Guatemala - Spanish
Honduras - Spanish
Mexico - Spanish
Panama - Spanish
Paraguay - Spanish
Peru - Spanish
Puerto Rico - Spanish
United States of America - English
Uruguay - Spanish

Global - English
Algeria - English | French
Angola - English | French
Bahrain - English | French
Botswana - English | French
Cameroon - English | French
Côte d'Ivoire - English | French
Egypt - English | French
Ghana - English | French
Israel - Hebrew
Jordan - English
Kenya - English | French
Kuwait - English
Lebanon - English
Madagascar - English | French
Mali - English | French
Mauritius - English | French
Morocco - English | French
Namibia - English | French
Nigeria - English | French
Oman - English
Pakistan - English
Palestine - English
Qatar - English
Saudi Arabia - English
Senegal - English | French
South Africa - English
Tanzania - English | French
Tunisia - English | French
Uganda - English | French
United Arab Emirates - English
Zambia - English | French
Zimbabwe - English | French

Global - English
Australia - English
Bangladesh - English
China - Chinese | English
India - English
Indonesia - English
Japan - Japanese
Kazakhstan - Russian
Malaysia - English
Mongolia - Mongolian | English
New Zealand - English
Philippines - English
Singapore - English
South Korea - Korean
Sri Lanka - English
Taiwan (Chinese Taipei) - Chinese - Traditional
Thailand - English
Vietnam - English

abb.com privacy settings

Our website uses cookies which are necessary for running the website and for providing the services you request. We would also like to set the following optional cookies on your device. You can change these settings any time later by clicking "Change cookie settings" at the bottom of any page. For more information, please read our privacy notice.

Analytics

We collect statistics to understand how many visitors we have, how our visitors interact with the site and how we can improve it. The collected data does not directly identify anyone.

Preferences

We store choices you have made so that they are remembered across visits in order to provide you a more personalized experience.

Advertising and tracking

Your browsing behavior is tracked across websites by advertising and social network service providers. You may see tailored advertising and content on other websites based on your browsing profile.

Show details

Hide details

privacy notice.

Accept selected

Refuse all

Accept all