ABB Care for Mining Automation

ABB Care for Mining Automation is a customizable service framework to optimize performance, lifecycle and safety. Our service framework offers a comprehensive approach to maintain and enhance the operational health of your mining assets. Our goal is to support you with services tailored to your needs that will improve the performance, lifecycle, and safety of your systems.

Continuously evolving from reactive to proactive maintenance

Traditional maintenance approaches often react to issues after they occur. ABB Care for Mining Automation shifts this paradigm by focusing on preventive maintenance strategies.

Through regular monitoring and advanced diagnostics, we identify potential issues early and provide actionable insights to keep your systems running smoothly. This proactive approach not only prevents costly downtimes but also enhances the overall efficiency and longevity of your systems.

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Why choose ABB Care?

ABB Care for Mining Automation is a tailored service framework designed to meet the specific needs of your mining operation. With ABB Care for Mining Automation you will be able to:

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Understanding ABB Care for Mining Automation

ABB Care for Mining Automation offers a customizable suite of services under its framework, enabling you to select the components that best fit your needs. These services are designed to preemptively address issues before they impact your operations.

1) DCS Fingerprint

Comprehensive analysis of your DCS to prevent failures and optimize performance.

2) Loop Performance Fingerprint

Evaluation of control loops to enhance efficiency and production quality.

3) Alarm Management Benchmark

Assessment of your alarm system to improve safety and reduce operator load.

4) Cyber Security Essentials

Your essential cybersecurity controls that provide guidance to reduce cyber risk.

5) Automation Software Maintenance

The most cost-effective way to access software license updates or upgrades, enabling more frequent updates to one of your site’s most critical systems, ensuring it can always be up to date and protected, and allowing you to extend the longevity of your DCS

6) Lifecycle Manager

End-to-end management of all contracted services, coordinating resources, process and execution. Aims to maximize the value delivered by Care, and continuous improvement throughout the duration of the contract.

7) Service Hour Package

Flexible hour packages for preventive and reactive system maintenance, implementation of improvements and consultancy.

8) Web Self-Service Access (myABB)

Secure, web-based access to control system functions, supporting remote management and updates.

9) Technical Phone Support

Expert product support during business hours, with options for extended 24/7 availability.

10) Parts Recommendations

Simplified parts management, with guidance on essential spares required for better emergency response.

11) Additional Services

Different countries and industries have different requirements, so to check out our portfolio of additional options and services. Get in touch with us directly to find out more.

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