Condition monitoring and data analysis combined with support of ABB experts help customers in deriving optimal maintenance measures over the entire asset lifecycle.
ABB Ability makes digital services a reality! The added value of ABB's digitally networked products and systems results above all from the services that are tailored to them. After all, it is the services that open up completely new possibilities for processing the extra data delivered by ABB Ability products.
An increasingly important role here is played by a wide variety of remote and assistance solutions that ABB offers its customers under service agreements. These include remote service apps, which, supported by augmented reality (AR) functions for example, enable access to information stored in a cloud. In addition, the user can connect to ABB experts via apps and thus be helped quickly and efficiently.
This support can be provided, for example, by an ABB Ability Collaborative Operation Center (COC). These support centers are networked with the customers' local production sites. Application and technology experts jointly implement digital service concepts here.
Another selection of digital services of ABB:
- ABB Ability Connected Services integrate robots into a networked 24/7 system. The application shows faults that occur and analyzes trends. It notifies immediately and provides predictive maintenance or support in case of problems.
- ABB Ability Condition Monitoring for digital powertrain provides full visibility into all parameters to optimize the performance and efficiency of powertrain components such as frequency converters, motors, bearings and pumps.
- ABB Ability Verification for measurement devices enables users to verify the condition and performance of equipment without taking it out of the process.
- ABB Smart Sensor for mounted bearings: ABB also enables the retrofitting of existing plants and components with digital services and monitoring solutions. For example, smart sensors on motors or bearings transmit vibration and temperature data to the cloud for analysis. The operator gets a quick overview of the condition so that unscheduled downtimes can be prevented and the lifetime of the system extended.
- myABB: On this portal, customers can find information on spare parts, technical documentation, device life cycles, maintenance recommendations and service contracts quickly and clearly at any time. The interactive web-based platform forms an important basis for fast response times and optimized planning of maintenance measures.
- myIB: This app allows customers to access information such as product documentation or service reports on ABB equipment, as well as request support, maintenance and repairs. Dynamic QR codes on analysis devices, for example, also help to facilitate communication and provide rapid, case-specific solutions to problems.
