Opinion| September 3, 2024

Adrian Heaton, Global Business Line Service Manager for Instrumentation, provides some insight into the importance of ease of servicing as an added value in face of the growing challenges in the industry.

In the realm of industrial automation and utility management, the ease of servicing equipment plays a pivotal role in ensuring operational efficiency and customer sat-isfaction. This principle holds true for all products. Particularly for in-line devices like electromagnetic flowmeters. ABB's introduction of the next generation of elec-tromagnetic flowmeters, which seamlessly merges high performance, modularity, and IoT connectivity, marks a significant leap forward in addressing the servicea-bility challenges faced by the industry.

 

Ease of serviceability is key but at the same time, customers tell us they increasingly struggle with the availability of skilled resources. Here, we also learn suppliers that offer full lifecycle support, like ABB, provide additional value in keeping their assets accurate and available across their product lifecycle. 

The Importance of Serviceability in the Industry

Serviceability refers to the ease with which equipment can be maintained, repaired, and upgraded. In the context of flowmeters, this is a critical factor influencing downtime, productivity, and overall cost of ownership. Industries and utilities and other sectors relying on flowmeters often encounter substantial hurdles when these devices require servicing, especially when they are installed in challenging locations such as underground or within complex piping systems.

Removing a flowmeter for maintenance or repair can be a labor-intensive and costly process. For instance, flowmeters buried underground necessitate excavation, causing significant disruption and expense. Removal of flowmeters off a line can mean needing to shut down production-impacting processes. Furthermore, any downtime in essential utilities such as water supply or wastewater management can lead to substantial public inconvenience and operational losses. Hence, the design and technology behind these instruments must prioritize ease of serviceability to mitigate these challenges.

High Performance and Serviceability: A Harmonious Blend

Well-designed flowmeters are essential for minimizing downtime and maximizing productivity in industrial and utility settings. By combining high performance with ease of serviceability, modern flowmeters address significant industry challenges. A modular design, coupled with advanced IoT connectivity, offers practical solutions that meet the pressing needs of the industry.

Modularity: Simplifying Maintenance and Upgrades

A key feature of effective flowmeters is modularity. This design approach allows for the easy exchange of transmitters and other components without removing the entire unit from the pipe. This significantly reduces the time and effort required for maintenance and enables straightforward upgrades. With modular flowmeters, customers can transition from older products to newer models by simply upgrading the transmitter, ensuring that their systems remain up to date with the latest technological advancements.

Intuitive Design and Advanced Diagnostics

Ease of operation is another critical aspect of serviceability. Flowmeters with user-friendly interfaces and intuitive controls minimize the need for extensive manual training. Advanced diagnostic features, such as grounding checks and electrode impedance measurements, provide immediate insights into the health of the flowmeter. These diagnostics help identify and resolve issues quickly, reducing lengthy troubleshooting and minimizing downtime.

Remote Monitoring and Verification

Regular verification of flowmeters can significantly improve operational performance, provide traceability, and reduce operational costs. Devices that can self-verify and alert operators on deviations enable predictive maintenance of their systems. Verification needs to be easily achieved, to promote a scheduling environment IoT connectivity greatly enhances the serviceability of flowmeters. Real-time data collection and remote monitoring allow operators to verify the health of the instrument both onsite and remotely. This capability is crucial for quick turnaround times and ensuring the continuous operation of critical systems. Regular verification and health checks can be performed without physical inspection, significantly reducing maintenance efforts and costs.

Reducing Cost of Ownership

Prioritizing serviceability in flowmeter design helps reduce the total cost of ownership. The ability to perform quick and efficient maintenance, coupled with advanced diagnostic capabilities, ensures that flowmeters operate reliably with minimal downtime. This reliability translates into lower maintenance costs, extended equipment lifespan, and enhanced productivity.

Using digital tools to ease setup and maintenance

Digital innovations also feed into the topic of serviceability. In a digitally enhanced world customers expect modern suppliers to support their EMF meters with a suite of digital and online tools, supporting the lifecycle of their investments from commissioning to recalibration. 

Real-World Impact: Enhancing Utility Management

The benefits of serviceable flowmeters are evident in various real-world applications. In water distribution networks, the ability to perform remote diagnostics and maintenance helps prevent leaks and ensures continuous supply. Wastewater treatment plants benefit from robust and accurate flowmeters, which can handle high suspended solids and provide reliable measurements without frequent servicing.

More than a product supplier

Serviceability also encapsulates vendors who offer more than just the sale of products. At ABB we also offer services that help extend the availability of our customers' EMF meters, whether this involves recalibration as meters age, upgrades at the end of life, or documented verification required to meet local accuracy standards, ABB has you covered.

Shaping the Future of Serviceability

In an industry where operational efficiency and reliability are paramount, the ease of servicing equipment cannot be overstated. ABB’s next-generation electromagnetic flowmeters exemplify how advanced technology can address the fundamental challenges of serviceability. By seamlessly integrating high performance, modularity, and IoT connectivity, ABB is setting a new standard for flowmeters that are not only efficient but also easy to maintain and upgrade.

At ABB, we are committed to driving innovation that enhances customer experiences and operational outcomes. Our future-proof flowmeters are designed with the customer in mind, ensuring that they remain relevant and functional as technology evolves. By prioritizing serviceability, we are helping our customers navigate the complexities of modern utility management, reduce operational costs, and achieve greater efficiency.

In conclusion, the seamless integration of high performance, modularity, and IoT connectivity in ABB’s next-generation electromagnetic flowmeters represents a significant advancement in the industry. It reflects our dedication to delivering solutions that are not only technologically advanced but also practical and user-friendly. Together, we are shaping a future where the ease of serviceability is at the forefront of industrial instrumentation, ensuring that our customers can focus on what they do best: delivering essential services to communities and industries around the world. Whilst still offering innovative digital solutions, factory-trained experts, and traditional services to assist our customers with total lifecycle support, ABB has you covered

 

Find out more: https://new.abb.com/products/measurement-products/flow/electromagnetic-flowmeters


Share this page

Discover more

  • Contact us

    Submit your inquiry and we will contact you

    Contact us
Select region / language