PLC Technical Application Engineering Support Agreement

The Automation Technical Application Engineering support agreement provides phone and email access to ABB’s world-class technical and application engineering support for Automation Solutions, including:  

  • Installing, configuring, and maintaining equipment and software.
  • Obtaining current software updates.
  • Diagnosing and fixing operating problems.
  • Performing basic programming tasks.

Support is available from 8 a.m. to 5 p.m. CST Monday through Friday.


 PROGRAM


DURATION

COSTCALENDAR
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Automation Technical Application Engineering Support Bundle:

 $4,225LINKREGISTER
Automation Authorized Customer Training Included  

Annual PAC Support Agreement (1 Year)

Read & Acknowledge Prior to enrollment:

"Annual PAC Automation Support Agreement (1 Year)"

 Included  
     
     
Purchased Individually:    

Automation Authorized Customer Training*

This training program provides the basic information needed to become familiar with ABB’s AC500 PLC and Automation Builder software, understand its basic architecture, and learn how to use it. It is intended for those who will support the AC500 PAC components of basic Automation Solution applications. This course includes training on components, architecture, communications, programming, startup, and troubleshooting of simple applications. At the completion of this course, the student should understand and be able to implement and troubleshoot the PLC in basic ABB Automation Solutions.

Program Description

eLearning

6.25 hours

Classroom

4.5 days

$4,025LINKREGISTER

Annual Support Agreement Renewal (1 Year)

Annual contract renewal for PAC Technical and Application Engineering support. Requires completed PAC Solutions Authorized Training and previous 1 Year contract for AC500 PAC Technical and Application Engineering support. Contract must be renewed within 60 days or less from expiration date of previous 1 year contract– $750

 

Read & Acknowledge:

"Annual PAC Automation Support Agreement (1 Year)"


$750 Annually
REGISTER

  ADDITIONAL PROGRAMS


DURATION

COSTCALENDAR
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HMI Programming Specialist

This program is designed to provide training in PB610 Panel Builder software, configuring communications between the drive and a CP6XX or CP6XXX series HMI, while learning to customize and configure an HMI application such as a Faceplate.

Program Description

eLearning

3 Hours

Classroom

2.5 Days

 

 

 

 

$3,180LINKREGISTER

Connectivity Training*

*Requires approval from ABB's Application Engineering department. Please submit a request using the link.

This ABB Connectivity Training provides comprehensive instruction in the setup of ABB drives on EtherNet/IP.  The curriculum combines on-line, instructor-led, and hands-on lab exercise training.
The program focuses on Ethernet communications in Drive Composer, an overview of RSLogix5000 and RSLinx software, Add-on Instructions and User-Defined data types, EtherNet/IP and CIP protocols, and Redundant Ring protocols.

Connectivity Training Program Description

eLearning

4 hours

Classroom

3 days

$3,180LINKREQUEST APPROVAL
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