ABB to make digital service available free of charge to help customers maintain production

ABB to make digital service available free of charge to help customers maintain production

During this unprecedented crisis, ABB’s Robotics & Discrete Automation business is working to help customers and partners keep production lines going and to enable businesses to continue to function while many are working from home.

From Friday March 27, ABB’s Robotics and Discrete Automation business will make key software services available free of charge to our customers until the end of 2020. 

Many clients, customers and partners can benefit from digital solutions that enable them to manage their production lines remotely and to keep robot systems running at optimal performance with less human interaction, particularly given the current need for social distancing and remote work. Digital tools can also be used to help customers continue to work and prepare for projects that will be ready to go as soon as everyone gets back to the workplace. 

The software being made available free of charge includes:

ABB Ability™ Connected Services - Condition Monitoring & Diagnostics
ABB’s Connected Services platform monitors the health and performance of single robots or entire fleets, helping customers to monitor and run robot systems at optimal performance remotely. ABB Ability™ Connected Services provide actionable intelligence that allows service experts to address issues that could lead to costly unplanned stoppages before they occur.

Register here and get your ABB robots connected today!

RobotStudio is ABB's simulation and offline programming software, offering a complete digital replica (digital twin) of physical assets or systems so you can see what’s going on in your production line remotely. Our RobotStudio offline programming tool enables users to create, simulate and test a complete robot installation in a virtual 3D environment without having to visit or disturb their actual production line. All RobotStudio functionalities, including all Powerpacks and CAD convertors, digital twin and Virtual Reality meetings will now be available free of change.

- Download RobotStudio
Watch free tutorial
- Watch a recorded webinar on VR meetings in RobotStudio

Virtual Technical Support
If technical support is needed, we can offer free virtual technical support enabled via video (Skype, Zoom, Teams). To access this support please contact your local ABB representative, or visit our Digital Operation Center web page for more contact details.

If you already have access to the following technologies but want advice and guidance on how to utilize them, please contact your local ABB representative.

ABB (ABBN: SIX Swiss Ex) is a technology leader that is driving the digital transformation of industries. With a history of innovation spanning more than 130 years, ABB has four customer-​focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability™ digital platform. ABB’s Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees.

For more information please contact:

Media Relations
Phone: +41 43 317 71 11
Investor Relations
Phone: +41 43 317 71 11
Affolternstrasse 44
8050 Zurich


Contact us


Share this article

Facebook LinkedIn Twitter WhatsApp