To address this challenge, Servicios de Agua y Drenaje de Monterrey, supported by the local government, bet on instrumenting its nearly 3,000 District Metered Area (DMA) with high-class technology, including 400 ABB AquaMaster4 flowmeters out of which five were supersized flowmeters. To transport the water from distant lakes, five aqueducts were built, and the flow was monitored and controlled using the five supersized flowmeters. This enabled stable and real-time measurement and thus better management of water distribution.
Through the instrumentation of thousands of its DMAs and an efficient operation, the Servicios de Agua y Drenaje de Monterrey was able to return to continuous service, requiring 15 percent less water than before the demand management measures were implemented. The flow and analysis of real time information allowed the utility to take rapid and assertive actions to recover huge amounts of water and to do a more sustainable and efficient resource management.