This is how Mathias Nygren, head of the ABB Collaborative Operations Center in Sweden, describes the benefits of connecting advanced digital services, including process control and cyber security, to customer facilities via Collaborative Operations.
"With the help of digitization, we want to help our customers get the most out of their facilities," says Nygren.
Today, more than 40 plants are connected to the center in Sweden and the number is increasing all the time. The technically advanced center is the link between ABB's domain expertise, digitalization,and advanced services. By helping customers with performance optimization and predictive maintenance, our experts at the center help customers increase their productivity and cyber security.
"The key is to fix problems before they arise. Today, our customers carry out continuous maintenance of their equipment, regardless of need. With more information available through digital services, they can take the step of focusing on the equipment that really requires immediate action. For our customers, it frees up time for value-creating work", says Nygren.