Prior to installing Smart Client, all team meetings had to take place in the plant control room as this was the only place they could access the DCS. The control room can be a very busy environment, where operators need to carry out their daily activities. Now however, thanks to Smart Client, Davide and his team can access the process information outside of the control room. Being able to do this in a quieter environment gives them more time to analyze the process information, which has significantly improved the quality of their investigations. Davide also has a dedicated screen in his office displaying Smart Client so he can personally have continuous access to process information. This is particularly useful on days when the number of operators is down due to sick leave or holidays.
Before they installed Smart Client, they conducted daily recordings that were transcribed to paper and then input to Excel. Using Smart Client, this is now automated and they can conduct live readings. In the past, if they wanted to carry out any tests, they had to carry out certain modifications and then wait several days to build the data to verify if that particular action was suitable and effective. Using Smart Client live trending, they are able to significantly drop the time for judging if a proposed action is effective or not. This helps to determine the most efficient processes without making a full investment, thus making significant savings.
One of the major benefits of using Smart Client is being able to access the process information remotely at night. They can now provide backup and technical support to the site operator, assisting them in resolving any issues that may arise without having to be physically at the plant. In many cases, this has proven worthy to Recordati as they can act immediately to resolve any issues. Response time to resolving these issues is now much quicker thanks to the access provided by Smart Client.