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ABB Ability™ Collaborative Operations

Harness the power of people and information

ABB Collaborative Operations connects people in production facilities, headquarters, and at ABB and shares information to keep operations running.

Collaborative Operations provides 24/7 remote access to ABB digital technologies, data analytics and domain expertise. This solution enables you to connect your operations, engineering and business management with ABB’s internet-of-things applications and expertise. ABB Collaborative Operations networks around the world are equipped with advanced applications that allow you and ABB experts to collaborate remotely and adapt your operations to fluctuating demand quickly. We help you get started with technology you have, and add what is necessary. Connect to ABB experts anytime, anywhere to make the best data-driven decisions possible.

Key benefits:

Continuous collaboration and access to experts
Sound business decisions using detailed data analytics
Increased productivity through improved asset performance
Improved communication between you and ABB
Higher safety and security, reduced risks and lower costs

Related Resources

White Paper

Free download: The ROI of Digitalization

Video

A video tour: Detailed description

Video

ABB Ability Collaborative Operations for power generation and water

Video

ABB Ability™ Collaborative Operations for pulp & paper

Applications to keep your operations running today:

Alarm & Safety Management

Cyber Security

Operations and Technical Support

Asset Health

Condition Monitoring

Predictive Maintenance

And more to optimize operations tomorrow:

Analytics and Visualization

Performance Optimization

Energy Optimization

Simulation

Extended Operator Workplace

Asset Risk Management

Production Management

KPI Dashboard

4 key components of ABB Collaborative Operations:

Platform

People

Places

Profitability

Collaborative Operations utilizes the ABB Ability^TM platform and cloud infrastructure. The platform enables you to securely integrate and aggregate data, apply predictive analytics, and generate insights that can help drive profitability.

The central focus of Collaborative Operations is your facility. In a typical Collaborative Operations application, ABB designs remote monitoring centers for the customer and integrates monitoring into a Collaborative Operations Center. Field devices are installed to gather data, and data analytics are applied to quickly identify, categorize and prioritize issues. Common communications protocols are established between you and ABB technical centers, as well as with your headquarters for further financial analysis and decision-making.

Collaborative Operations harnesses people and information. You have high industry, application and operational expertise. ABB has high electrical, automation and digital expertise. Using technology to bring this expertise together is the real power of Collaborative Operations.

24/7 monitoring of assets, processes and risks by you and ABB results in the most effective application of expertise to ensure safety & security, optimize operations and increase productivity. In addition to monitoring, immediate access to higher-level experts to quickly resolve issues. Operations, engineering and business management are part of the Collaborative Operations design, so that issues can be resolved immediately. Processes to avoid the same problems can be developed and replicated, so that the financial impact can be realized across the enterprise.

ABB today delivers digital services from many locations around the world. We are now taking this approach to the next level by investing in our Collaborative Operations Centers, staffing with additional expertise and deploying new technologies. We are also opening many new centers and this will expand to a network of expertise connecting ABB and you.

Locations:

Americas	Asia, Middle East and Africa	Europe
Sao Paolo, Brazil	Bangaluru, India	Dalfsen, Netherlands
San Diego, California, USA	Shanghai, China	Dattwil, Switzerland
Miami, Florida, USA	Singapore, Asia	Genoa, Italy
Westerville, Ohio, USA		Helsinki, Finland
		Mannheim, Germany
		Oslo, Norway
		Vasteras, Sweden

The highest value ABB can offer is to help you optimize operations and increase productivity. The more efficiently you operate, the more product you make and sell profitably. Cost reduction is important too: Collaborative Operations helps identify opportunities to reduce raw material, energy and maintenance costs, so more of your money flows to the bottom line.

Check out actual ABB Collaborative Operations results below to see how this approach can help you to increase production availability, improve asset reliability and reduce production costs.

Copper smelter & refinery	Baseline	Year 1	Year 2	Year 3	Year 4
Continuous Improvement in asset availability over 4 years Availability (%)	88%	89%	89%	90%	91%
Continuous Improvement in asset reliability over 4 years Overall Equipment Effectiveness (Availability X Rate X Quality)	88.7%	89.5%	89%	90%	93%
Continuous Improvement in cost reduction over 4 years Total Maintenance Costs	$21.15m	$23.17m	$19.55m	$19.66m	$18.60m

Manufacturing plant	Target (greenfield)	Year 1	Year 2	Year 3	Year 4
Continuous Improvement in asset availability over 4 years Availability (%)	95%	95%	96%	97%	97%
Continuous Improvement in asset reliability over 4 years Overall Equipment Effectiveness (Availability X Rate X Quality)	85%	76%	79%	84%	84%
Continuous Improvement in cost reduction over 4 years Total Maintenance Costs	$21m	$24m	$23.3m	$22.6m	$22m

Natural gas plant	Baseline	Year 1	Year 2	Year 3	Year 4
Continuous Improvement in asset availability over 4 years Availability (%)	99.6%	99.6%	99.6%	99.6%	99%
Continuous Improvement in asset reliability over 4 years Overall Equipment Effectiveness (Availability X Rate X Quality)	80%	92.63%	87.96%	83%	85%
Continuous Improvement in cost reduction over 4 years Total Maintenance Costs / Replacement Asset value	2%	1.8%	1.7%	1.7%	1.6%

Petrochemical plant	Baseline	Year 1	Year 2	Year 3	Year 4
Continuous Improvement in asset availability over 4 years Availability (%)	98.1%	98.7%	98.7%	99.1%	99%
Continuous Improvement in asset reliability over 4 years Overall Equipment Effectiveness (Availability X Rate X Quality)	88%	89%	89%	89%	89%
Continuous Improvement in cost reduction over 4 years Total Maintenance Costs How the improvements were accomplished	$6.37m	$12.68m	$11.25m	$10.71m	$10.52m

Pulp and paper mill	Baseline	Year 1	Year 2	Year 3	Year 4
Continuous Improvement in asset availability over 4 years Availability (%)	70.5%	76.4%	78.4%	84.3%	87%
Continuous Improvement in asset reliability over 4 years Overall Equipment Effectiveness (Availability X Rate X Quality)	67.5%	71.5%	76.5%	82.1%	85%
Continuous Improvement in cost reduction over 4 years Total Maintenance Costs	$42.44m	$36.07m	$35.23m	$33.97m	$33.55m

Collaborative Operations can be found in these industries:

Applications of Collaborative Operations technologies:

Wacker Chemie in Germany boost efficiency using Advanced Services

Goliat: Sustainable arctic oil and gas production

Boliden Garpenberg mine in Sweden uses ABB's System 800xA automation platform and remote service support

South American pulp mill expedites issue identification using ABB's Advanced Digital Services

UEGA power plant in Brazil identifies and repairs issues with System 800xA Performance Service

USA paper mill maximizes their automation investment with ABB services

Queensland Curtis LNG facility in Australia uses ABB's digital infrastructure to achieve higher efficiencies

DOMO Chemicals in Germany gets centralized control room with cutting edge process control technology

Modernization on marine cruise vessel - Adventure of the Seas

European steel mill mitigates risk with ABB Cyber Security Fingerprint

Yamal LNG icegoing carriers use ABB to supply electrical power and propulsion systems

Norske Shell uses ABB's automation technologies at their oil and gas fields at Draugen and Ormen Lange

News

Press Release

ABB Ability™ Collaborative Operations helps leading paper producer in Indonesia to optimize mill operations

Press Release

ABB develops smart city solutions for Sweden’s fifth largest city of Västerås

Press Release

ABB expands digital presence in Singapore

Press release

ABB opens first ABB Ability™ Collaborative Operations Center in China

Press Release

New Collaborative Operations Center opens in Mannheim to support industrial automation

Press release

Metsä Group’s bioproduct mill chooses ABB Ability™ Collaborative Operations Center

Press release

New ABB Ability™ Collaborative Operations Center in Sweden to serve Process Industries

Press release

ABB opens new Collaborative Operations Center for Pulp & Paper in the US

Press release

ABB launches new Collaborative Operations Center in Norway for the oil, gas and chemicals industries

Press release

New Collaborative Operations Centers extend network in US and Europe

Press Release

ABB launches Collaborative Operations for the power generation and water industries

Press release

New ABB Ability™ Collaborative Operation Centers achieve 24/7 office hours principle for shipping industry

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