ABB Measurement Care services to get you back on line faster to ensure compliance and continue profitable operations
The holy grail of any CEMS installation is to achieve 100% measurement accuracy 100% of the time. Thousands of CEMS installation operators worldwide rely on an ABB Measurement Care service package to help them get closer to that holy grail. FTIR instrumentation is commonly used for the most complex CEMS applications, for example waste incineration or the co-combustion of fossil fuels with biomass or waste. ABB’s ACF5000 is arguably the benchmark in the sector. With around 2000 installed units worldwide and an average availability exceeding 98%, this technology is well on the way towards the 100% up-time target. But we’re not standing still. The reliability of our FTIR is already very high and we continue to innovate to take it even higher.
Digital innovations are being integrated into the ABB Measurement Care service offers to help you get closer to 100% uptime availability for your ACF5000. Much of the service work on your ACF5000 can be done using a planned preventative maintenance schedule to ensure that problems are avoided. However, on occasions there are also reactive call outs for the service team and a rapid response to deliver the right spare parts can mean the difference between 97 and 98% uptime… a small change in the performance but a big difference in terms of legislative compliance for you as the CEMS system operator.
As part of the ABB Ability™ range of digital solutions, Dynamic QR codes are making this step change in performance possible. We can display Dynamic QR codes on the control panel of our latest FTIR instrumentation and all products of our complete portfolio. In addition to static information for system identification, the Dynamic QR code displays the latest system configuration data and the real-time analyzer health status. It is compatible with standard QR code reader apps that end users will have on their mobile phone or tablet. It also communicates with our proprietary App called ‘my Installed Base (myIB)’. The idea is that the instrument owner can send our service team real time information so that our engineer can respond immediately with remote support or with a site visit and fix the issue. The days of ABB engineers arriving, looking at the instrument and then driving back to the depot to pick up the relevant spare parts are history!
Some of the most hotly debated topics in this digital age are data privacy and data security. This issue is more topical than ever with the recent introduction of the EU General Data Protection Regulation (GDPR). The ABB technology is sensitive to this issue because there is no permanent data transfer from your ACF5000 FTIR unit to our systems. We are not collecting data about emissions levels and you, the operator, are fully in control of the information that you share with us through this Dynamic QR code system.