When time is of essence. Vessels operating in harsh environments or carrying passengers do not have much time to act when there is a failure. We provide remote diagnostic and on-call repairs to address any technical incident as quickly as possible. Nobody has a better knowledge of ABB products and systems than the engineers who created and developed the systems themselves
RDS reduces the response time
Through Remote Diagnostic Services (RDS) and Global 24/7 Technical Support, ABB reduces the repair time, improving the availability and safety of operations. The system reduces the need for on-site visits by providing assistance from a global 24/7 technical center.
The installation of RDS also enables condition monitoring and condition-based maintenance, which detects potential issues before they escalate, compromise performance or cause system failure.
In the case of more complex troubleshooting situations, we are able to dispatch a service engineer anywhere in the world.
Our Service organization is present at the 25 countries, in main maritime hubs world-wide, which gives us great flexibility to deploy field engineers whenever needed.
Having RDS installed on a vessel prior to commissioning and sea trial is a good deal. Read more about it here.
Remote Diagnostic Services and Global 24/7 Technical Support brochure
Reference list as of March 2014
Looking for more technical information about RDS? Read more about it here.
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