Technical support & repairs

Rely on the best troubleshooting experts and the most competent response to outages

Augmented reality remote assistance

Rely on the best troubleshooting experts, fast and most competent response to outages

With the market’s widest service network globally and service engineers standing by to carry out repairs on-site and in authorized workshops, we can offer different repair options to match your needs.

Our installed base of millions of low- and medium-voltage equipment all over the world means we are able to help you no matter the type, model or age of our product. We support switchgear, circuit breakers, relays and other devices from ABB, as well as acquired legacy brands. 

We have services to help identify failures in an early stage, increase the 'first time right' repair ratio, shorten the time to repair (MTTR) and reduce unplanned stoppages significantly.  

Fast response to situations of emergency of active and non-active products is part of our genetic code. With a service contract, certified technicians can be available 24 hours a day, 365 days a year to support emergency repairs.

Our expertise

life cycle managment

Professional rehabilitation of switchgear and protection relays to original condition for the highest reliability and availability.

investment

Your investment protected, as only repair costs are required to restore fully functional equipment from the manufacturer.

Replacing icon

Replacing faulty elements with the original key spare parts and getting them repaired under factory conditions considerably reduces unplanned shutdowns in the future.

recovery icon

Fast recovery from unexpected downtime; exchange units can be provided for the time of repair.

ecological icon

Cost-effective and ecological extension of product lifetime.

Warranty icon

Warranty for repair work and replaced components.


Services to meet your needs

Services in action

MTH

ABB Electrification Service
Our everyday heroes

What does the phrase 'everyday hero' mean to you? At ABB Electrification Service, we think it means someone who is continuously working to help our customers achieve maximized energy efficiency. It means someone who advocates for safe, sustainable energy. It means someone who is ready, day or night, to help keep the lights on.

Electrification service2

Service in action
Get the latest news

We have a global team of more than 3800 experts. Service in action is our archive of news and videos where you can see what the team is delivering around the world, including success stories, press releases, webinars, and videos from our customers describing the power of a partnership with ABB Electrification Service.

Resources

Loading documents

Related Services

Need help?

Can’t find what you were looking for? Search our library for technical documentation, selector tools or connect with our support team.

Get the answers you need directly. If you can’t find the answer to your question, our support team can help you.

Connect with our experts and improve the availability, reliability, and predictability & sustainability of your assets.

Optimize your operations with our service portfolio.

Select region / language