Life cycle management (LCM) is the process that enables ABB to innovate and manage products and related services throughout the entire business life cycle — effectively and efficiently. It is ABB’s goal to protect our customers’ investment beyond the life cycle of the underlying platform products.
The ABB life cycle management process originates from:
- IEC 62402, the IEC Application Guide about Obsolescence Management, which stresses the importance of managing obsolescence as an integral part of the design, development, production and in-service support of a product
- The extensive, lengthy experience of ABB for the management of products and their life cycle.
Four stages define the life cycle policy for ABB electrification distribution solutions:
Open communication with our customers is continuous, with notifications provided for each status change several months in advance, as well as a minimum of 10 years of support granted from the Classic phase to the beginning of the Obsolete phase.