My Measurement Assistant is our self-service web application engineered that has continued to evolve into our premium AI-powered version, My Measurement Assistant+ that makes measurement device operations smarter and simpler.

From device-specific diagnostics to rapid documentation answers, faster service and easier mainte-nance solutions, it simplifies all processes by providing clear, step-by-step guidance, also reducing time and expertise required.
 
My Measurement Assistant+ delivers measurement device control and superior maintenance support by combining our smart devices with advanced Industrial IoT for quick resource access to device-specific answers, advice and analysis.

With our latest updates, My Measurement Assistant+ is now available in 7 languages, as is our Genix Copilot AI conversational chat. Now, you can get all the benefits of MMA+ in Spanish, German, Italian, French, Portuguese, Chinese and English — with added prompt guidance too.
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Benefitting maintenance technicians, engineers and operations managers alike, My Measurement Assistant+ can increase uptime by up to 70% by resolving the majority of technical issues in minutes.

Unlock access to device health reports to gather diagnostic details and gain analysis and insights, along with prompt guidance in Copilot to boost first-time fix rates by up to 50%.

And when further support is needed, over-the-shoulder resolution is just a few quick clicks away through our new Visual Remote Support dashboard, saving days of waiting and potential downtime.

Both versions support nearly instant error code identification and resolution, automatic library notifications, spare parts identification and libraries, as well as our AutoID Scan and nameplate reader to identify devices fast and deliver the details you need, even on legacy devices.


My Measurement Assistant vs. My Measurement Assistant+

My Measurement Assistant
My Measurement Assistant+
Core features
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Quick access to your device documentation


AutoID & nameplate reader health scan


Dynamic QR code scanning for sharing information with ABB


Guided checklists & downloadable reports

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Online/offline video tutorials

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Error code identification (NAMUR 107)

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Expanded product information & document libraries

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Spare parts catalog

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Access to ABB experts & support cases


AutoID & Dynamic QR code health scan

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Product registration

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Design tools

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Digital Twin (VDI2770 & AAS)

All the features of My Measurement Assistant and more, including:

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Genix Copilot AI for device-specific answers and analysis to find information and solutions fast

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Copilot now available in 7 different languages


Dynamic QR Code health reports

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Integrated Condition Monitoring

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Visual Remote Support dashboard

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My Accounts with device overviews, including service events

Highlights

Explore the key features

See how the key features of My Measurement Assistant can deliver value tailored to your needs.
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Reference information


Supported Instrumentation products

Full My Measurement Assistant service offering available:
Limited My Measurement Assistant service offering available:

Supported Analytical products

Full My Measurement Assistant service offering available:
Limited My Measurement Assistant service offering available:

Supported Force Measurement products

Limited My Measurement Assistant service offering available:

Downloads

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Gen AI

Put ABB measurement device support right at your fingertips

My Measurement Assistant is your mobile assistant to smarter, personalized and easier self-service.

 

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