Discover our self-service app that supports customers in commissioning, maintaining and troubleshooting measurement devices 24/7.
The web app simplifies all processes by providing clear, step-by-step guidance, reducing time and expertise required. It consolidates troubleshooting information, allows easy report generation and offers direct access to ABB support when needed.
Guided video tutorials and checklists help industries work smarter, easier and safer.
Our premium AI-powered version, My Measurement Assistant+, is fully integrated with Genix Copilot, a revolutionary Generative AI conversational application that enables rapid information and documentation retrieval and problem-solving, allowing users to manage their devices with maximum efficiency. My Measurement Assistant+ can boost first-time fix rates by up to 50% with our unique Dynamic QR codes and specific device health reports and support, enabling industries to outperform and outrun.
My Measurement Assistant+ features quick access to resources to resolve up to 80% of technical issues in minutes. Plus, direct access to Visual Remote Support can save up to three days of waiting time and thousands of dollars in repair costs.
ABB My Measurement Assistant — your go-to resource for device support anytime, anywhere.
My Measurement Assistant
- Design tools
- Guided checklists & downloadable reports
- Online/offline video tutorials
- Expanded product information & document libraries
- Error code identification (NAMUR 107)
- Digital Twin (VDI2770 & AAS)
- Spare parts catalog
- Access to ABB experts & support cases
- AutoID & Dynamic QR code health scan
- Product registration & service event data
- Installed base visibility
My Measurement Assistant+
All the features of My Measurement Assistant and more, including:
- Genix Copilot powered by GenAI
- Genix Copilot device and documentation search & analysis
- Genix Datalyzer Dashboard
- Dynamic QR code health reports
- Visual Remote Support