Customer support and services for ABB Compact Product Suite for DCS

Services for DCS components from ABB Compact Product Suite

All support you need if you use process controllers, safety controllers, field interfaces, process recorders or HMIs from ABB in your own distributed control system

We are looking after original equipment manufacturers (OEMs), system integrators and plant operators using DCS components from ABB Compact product Suite. Our service solutions ensure the continued productivity, reliability and capability of the installed assets.

Managed properly, all the products from ABB Compact Product Suite can provide continually higher levels of performance throughout their life cycle. Rather than degrading over time, they can be maintained in a way that vastly extends their longevity and continually increases their performance.

We help OEMs to create success with their control requirements. Our service offering includes training, spare parts and software upgrades with service agreements and support:

Development support

Create new features
Develop customer specific libraries
Integrate to 3rd party hardware e.g. other vendors PLC, I/O’s, drives, motors etc

Application support - Realize the full potential of ABB’s control products. We will help you to convert and/or re-do your control code

Overview of ABB Compact Product Suite for building your own DCS

Our offerings

My Control System

Service Agreements

Training

Maintenance

Spares and Consumables

Repairs

Compact Product Suite learning path

Go to Training Overview

Extensions, Upgrades and Retrofits

Engineering and Consulting

We also recommend

Operations Management software

Use control system's data for management decisions

Reference case studies

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Solution

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URL	Title	Description	Industry	Solution	Topic	Country
https://new.abb.com/control-systems/industry-specific-solutions/food-beverage/paperless-recorders-for-daisy-co-uk	Paperless recorders for UK-based cheese manufacturer	Digital transparent recording of pasteurization ensures higher product quality	Food and Beverage	ABB Compact Product Suite	ABB Partners	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/transport-infrastructure/data-recorders-in-tunnel-boring-for-southern-water-uk	Data recorders in utility tunnel boring for Southern Water, UK	Fault-free recording despite continuous exposure to high temperatures, humidity, vibration and chalk dust	Building and Infrastructure, Water and Wastewater	ABB Compact Product Suite	Information Management	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/pulp-and-paper/abb-control-products-help-influence-paper-properties-at-shanghai-dssun-china	ABB control products for optimum papermaking additives production by Shanghai DSSUN	Control solution improves production efficiency, product quality, reducing labor and operational costs	Chemicals	ABB Compact Product Suite	ABB Partners	China
https://new.abb.com/control-systems/industry-specific-solutions/water-wastewater-treatment/cleaner-water-in-sri-lanka	Compact Product Suite for water treatment plants in Sri Lanka	Complete control system based on Compact HMI and AC800M controllers for cleaner sea, healthier environment and improved quality of life	Water and Wastewater	ABB Compact Product Suite		Sri Lanka
https://new.abb.com/control-systems/industry-specific-solutions/metals/compact-product-suite-is-just-the-right-size-and-price-for-elektrokoppar	Compact Product Suite for Elektrokoppar copper wire manufacturer	Just the right control solution size and price for keeping a better check on processes – both in Sweden and China	Metals	ABB Compact Product Suite	Information Management	Sweden
https://new.abb.com/control-systems/industry-specific-solutions/metals/tubosider-u-k-upgrades-to-abb's-compact-product-suite-to-control-its-rolling-mill-process	Compact Product Suite for Tubosider pipe-rolling mill in UK	Rolling mill process control upgrade boosts capacity, improves product precision, reduces scrap and provides better diagnostics	Metals	ABB Compact Product Suite	ABB Partners	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/power-energy-utilities/compact-product-suite-state-of-the-art-power-station-control	Compact Product Suite for hydro power generation modernization in Bulgaria	Smooth integration of Vacha II station into the hydro power cascade while maximizing yield, and minimizing the need for human attention with remote operation	Power Generation	ABB Compact Product Suite	Service	Bulgaria
https://new.abb.com/control-systems/industry-specific-solutions/original-equipment-manufacturers-(oem)/compact-product-suite-for-southern-spars-yacht-masts-manufacturer	Compact Product Suite for Southern Spars yacht masts manufacturer in New Zealand	Upgrading the control system of the longest autoclave of its kind in the world - with minimal disruption to production	Discrete Manufacturing	ABB Compact Product Suite	Information Management	New Zealand
https://new.abb.com/control-systems/industry-specific-solutions/chemical/data-recorders-for-wireless-sensors-at-robinson-brothers-speciality-chemicals-uk	Data recording from self-powered wireless sensors at Robinson Brothers chemicals in UK	Energy harvesting takes energy from the environment to power wireless devices that ‘could go on forever’	Chemicals	ABB Compact Product Suite	ABB Partners, Sustainable Solutions	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/water-wastewater-treatment/videographic-recorders-at-the-glastonbury-festival	Videographic recorders for the Glastonbury Festival in England	Managing water and energy use during the world's biggest music show	Water and Wastewater	ABB Compact Product Suite	Sustainable Solutions	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/water-wastewater-treatment/compact-product-suite-controllers-help-control-drought-in-fuxian-lake	Compact Product Suite controllers help control drought in Fuxian	ABB's control devices help monitor, control, record, manage and automate the network of pump stations that control the diversion system’s flow.	Water and Wastewater	ABB Compact Product Suite	Sustainable Solutions	China
https://new.abb.com/control-systems/industry-specific-solutions/pharmaceutical-and-life-sciences/control-and-monitoring-of-temperature-in-the-pharmaceutical-supply-chain	Control and monitoring of temperature in the pharmaceutical supply chain	Many medicines can be destroyed by storage and transport at the wrong temperature. How proper monitoring solutions from ABB support best practice	Building and Infrastructure, Pharmaceutical & Life Sciences	ABB Compact Product Suite	Information Management	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/pharmaceutical-and-life-sciences/freeze-drying-in-the-pharmaceutical-industry	Freeze drying in the pharmaceutical industry	ABB provides independent verification, validation monitoring of the freeze drying process, enables compliance with latest regulations and GAMP guidelines, eliminates unauthorized adjustment of recorded data	Pharmaceutical & Life Sciences	ABB Compact Product Suite	Information Management	United Kingdom
https://new.abb.com/control-systems/industry-specific-solutions/mining/abb-mine-hoisting-systems-at-longgu-coal-mine-china	ABB Mine Hoisting Systems at Longgu Coal Mine, China	Advanced control system based on AC800M controller ensures safe and reliable operation with HMI in Chinese, first fault functionality and extensive error handling	Mining	ABB Compact Product Suite	ABB Partners	China

Paperless recorders for UK-based cheese manufacturer

Digital transparent recording of pasteurization ensures higher product quality

Data recorders in utility tunnel boring for Southern Water, UK

Fault-free recording despite continuous exposure to high temperatures, humidity, vibration and chalk dust

ABB control products for optimum papermaking additives production by Shanghai DSSUN

Control solution improves production efficiency, product quality, reducing labor and operational costs

Compact Product Suite for water treatment plants in Sri Lanka

Complete control system based on Compact HMI and AC800M controllers for cleaner sea, healthier environment and improved quality of life

Compact Product Suite for Elektrokoppar copper wire manufacturer

Just the right control solution size and price for keeping a better check on processes – both in Sweden and China

Compact Product Suite for Tubosider pipe-rolling mill in UK

Rolling mill process control upgrade boosts capacity, improves product precision, reduces scrap and provides better diagnostics

Compact Product Suite for hydro power generation modernization in Bulgaria

Smooth integration of Vacha II station into the hydro power cascade while maximizing yield, and minimizing the need for human attention with remote operation

Compact Product Suite for Southern Spars yacht masts manufacturer in New Zealand

Upgrading the control system of the longest autoclave of its kind in the world - with minimal disruption to production

Data recording from self-powered wireless sensors at Robinson Brothers chemicals in UK

Energy harvesting takes energy from the environment to power wireless devices that ‘could go on forever’

Videographic recorders for the Glastonbury Festival in England

Managing water and energy use during the world's biggest music show

Compact Product Suite controllers help control drought in Fuxian

ABB's control devices help monitor, control, record, manage and automate the network of pump stations that control the diversion system’s flow.

Control and monitoring of temperature in the pharmaceutical supply chain

Many medicines can be destroyed by storage and transport at the wrong temperature. How proper monitoring solutions from ABB support best practice

Freeze drying in the pharmaceutical industry

ABB provides independent verification, validation monitoring of the freeze drying process, enables compliance with latest regulations and GAMP guidelines, eliminates unauthorized adjustment of recorded data

ABB Mine Hoisting Systems at Longgu Coal Mine, China

Advanced control system based on AC800M controller ensures safe and reliable operation with HMI in Chinese, first fault functionality and extensive error handling

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