Our experienced project team is key to the success of your project. Our comprehensive engineering and process expertise, combined with modern project management and engineering tools, ensure that your project runs smoothly. We implement our customers' projects according to the individual needs of their plants and ensure reliable availability throughout the lifecycle of the processes.

Our experts makes sure that the project proceeds according to plan, within budget and meets the highest quality and safety standards. The project team will ensure that the project stays on schedule and minimizes the impact of any potential changes on the overall project schedule. We always seek the best options for the entire project. If necessary, we will identify flexibilities and alternatives, for example in terms of manufacturing sequencing or alternative equipment types, so that the whole project runs seamlessly. The customer can contact one project manager for all commercial and technical aspects of the project.

Thorough pre-design and expert services minimize project risks and challenges. This is reflected in the project's cost-effectiveness, user-friendliness, installation reliability, safety, flexibility, and a long-term competitive advantage. Using a technology partner from the outset ensures the delivery of well-integrated, carefully designed solutions and technologies.

During the pre-design phase, we define the most important process details, grid requirements, electrical standards, factory layout, grid connections, local utility supply, boarder line, and other special requirements, ensuring a smooth project progression. Additionally, we agree with the customer on a technical change management process to smoothly manage changes during the project.  

Our services cover a wide range of needs, including:

• Network calculations
• Dimensioning and optimization of electrical network
• Equipment selection and sizing
• Design of reactive power compensation and harmonic filtering (sizing, grid placement)
• Starting analysis for large motors (voltage drops, starting solutions)
• Protection design (protection functions, types of relays, selectivity, setting values, disconnections)
• Automation system extension scenarios

ABB Process Industries offers extensive engineering and lead engineering services:

• Basic technical solutions and dimensions for equipment selection
• Detailed drawings for manufacturing
• Interface drawings (customer’s separation point – hardware)
• Providing other information required by the customer (device dimensions, power dissipation, environmental requirements, installation requirements, etc.)
• If needed, presenting and analyzing alternative solutions with the customer

The project team is responsible for the site operations just like other parts of the project. We use the resources of the local ABB whenever possible. Depending on the scope of delivery, site operations may include, for example:

• Site management
• Installation supervision
• Testing and commissioning
• Customer training

ABB provides customer support, maintenance and upgrades throughout the entire life cycle to ensure that products and systems remain functional and meet customers' changing needs. We also conduct analysis of the existing installed base, consultations and life cycle assessments to ensure that you get the most out of your investment. Our local experts provide prompt support throughout the project and offer quick service if any issues arise later. ABB is constantly developing and launching new product generations to replace old ones, thus starting the product lifecycle process again and again.

Collaborative Operations Center offers 24/7 support

ABB's Collaborative Operations Centers, e.g. in Helsinki, and remote operators operating throughout Finland offer real-time remote monitoring and technical support for ABB’s equipment and systems. Our experts can address issues quickly, diagnose the cause of the problem and take the necessary corrective actions remotely.

We also make suggestions for measures to improve operational reliability based on system and device data. By analyzing process and device data, taking care of cyber security and providing preventive support, bottlenecks that cause production losses and weaken profitability can be identified. Connecting devices to the ABB Ability™ system enables the use of analytics, real-time monitoring and performance management to optimize safety, efficiency and productivity.

Life cycle contracts

Basic level • Technical support • Life cycle assessment • Spare parts service • Training

Additional services • Regular on-site maintenance visit • ABB remote access • Remote inspection • 24/7 on-call service • Shared spare partse • Alarm management • Control circuit monitoring

Cyber security services • Antivirus • Microsoft security • Backups

At ABB, quality is the foundation of everything we do. We follow strict quality management processes in our projects. You can view our certificates and processes here. We are also strongly committed to product development, taking into account our customers' opinions, our own values, the environment and safety.

To ensure efficient delivery, ABB's project team centrally manages all equipment logistics. The project team is responsible for ensuring that all factories follow the same guidelines regarding, for example, packaging and labeling. Delivery schedules are optimized to meet the project needs and minimize the handling and transport of materials.

At ABB, safety always comes first, which is crucial in industries where production downtime or accidents can be costly and dangerous. We consider health, safety, environment, energy efficiency and cyber security in all our operations. ABB has a strong safety culture based on extensive training and commitment from everyone. We provide safe working conditions and protect and prevent harmful environmental impacts.

At ABB, we believe that sustainable development represents progress toward a healthier and more prosperous world for future generations. To balance the needs of society, the environment and the economy, we act and embed a sustainable approach to business across our value chain, creating superior value for all of our stakeholders. Every day, ABB works closely with its customers to provide comprehensive automation, electrification and digital solutions that significantly help to improve production efficiency as well as reduce emissions and the use of energy and raw materials. ABB is also committed to working with its customers and suppliers to reduce emissions and to make its own operations carbon neutral by 2030. Learn more about our sustainability strategy and Real Progress initiative.