“A sustainable business is a business rooted in integrity” – ABB’s Natalia Shehadeh

In a new episode of the ABB DECODED podcast, ABB’s Chief Integrity Officer talks about ensuring integrity through conversation and transparency.

She explains how ABB is committed to fostering a culture, where integrity is woven into the fabric of all the company’s activities, underpinned by the ABB’s Code of Conduct, its values and processes, which together are essential to running a sustainable world-class business.

What does integrity mean at ABB?

“Integrity is the foundation of how we operate because sustainable business is a business rooted in integrity. It means doing the right thing, even when no one is watching and always leading by example.”

This foundation is set by ABB’s Code of Conduct, a framework explaining the behavior expected of every employee and stakeholder based on the principles of responsibility, respect and determination.

Natalia Shehadeh, Chief Integrity Officer
Natalia Shehadeh, Chief Integrity Officer

“Ultimately, this is not a flash in the pan, it is a way of being. This is a way of how we do business. Our values and expectations of operating with integrity are the same around the world, no matter where you live or where you work within our ABB family.”

How integrity aligns with ABB Values

In addition to the Code of Conduct, it is essential that ABB’s approach to integrity fits with its values of courage, care, curiosity and collaboration. They shape everything the company does and help ABB lead by example in its business dealings and beyond the workplace environment.

“Integrity underpins and is a part of each of our four values: Having the courage to speak up, when we have any concern about integrity; care for one another and driving a respectful, diverse and inclusive workforce; curiosity to drive innovation and change in our culture; and collaboration in doing this together. This will ensure that we have the right attitudes and behavior to build a sustainable business and ultimately have a positive impact on society.”

How do we encourage and ensure integrity?

With the foundation and values in place, it is essential that ABB also has the structure and support to enable this continued integrity drive to be implemented effectively.

“I think simply it starts with transparency. This means managers modeling transparency and creating inclusive environments through conversation where everybody feels safe, empowered and heard when they speak up. We have a clear commitment from our top management and across ABB to keep integrity at the top of our minds because this topic, this mission, is simply never done. We've got to keep the conversation going and we must support one another in this journey, through transparency and accountability.

“Ultimately, it’s about every individual in the ABB family behaving in a way that aligns with this expectation of integrity. And the bottom line is, we need to see the raising of a concern as an opportunity for all of us to lean in, strengthen our culture and mitigate any risk of failure.”

ABB (ABBN: SIX Swiss Ex) is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 105,000 talented employees in over 100 countries. www.abb.com


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